New Vehicle Sales Manager

Who is Volkswagen St-Bruno?

Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada's largest automotive group.

Why work with us and what we offer?

• Weekly salary with a bonus structure based on performance;
• Stable, dynamic and dedicated team;
• Pension funds after 1 year;
• Excellent group insurance including dental, medical, life, travel and extended health;
• Ongoing training provided;
• Opportunities for career advancement and internal promotion;
• Attractive employee discounts;
• Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.)

Main responsibilities

• Oversee and manage the sales department by implementing processes and procedures, while leading the sales team to ensure optimal customer reception and high satisfaction levels.
• Support sales from negotiation to closing in collaboration with sales advisors and after-sales service.
• Train and guide advisors to optimize their performance and ensure customer follow-up, while encouraging continuous learning through regular meetings and manufacturer programs.
• Analyze and monitor performance, reporting to management and organizing regular meetings.
• Manage logistics, including key security and vehicle availability.
• Handle customer complaints and maintain excellent customer relations.
• Collaborate with the service manager to ensure the timely preparation of vehicles for delivery.
• Meet with the general manager to analyze monthly forecasts and performance reports for the department and sales team.
• Perform any other tasks assigned by management.

Required Qualifications and Skills

• Strong leadership skills;
• Advanced skills in sales, negotiation, and interpersonal relations;
• Organizational skills, attention to detail, and exemplary customer service;
• Ability to solve problems with a proactive attitude;
• Excellent team management, combining organization, quality customer service, respected leadership, and a supportive, effective approach;
• Strong organizational skills and attention to detail;
• Team spirit and commitment to common goals.