Trainer, CPO

The Trainer, CPO plays a key role in the development of technical skills of the employees of the Prescription Preparation Center. The person holding the position ensures the delivery of training in production and DVCC, supports the training assistants, accompanies the new hires and contributes to the continuous improvement of pedagogical practices.

Acting as a resource person on the ground, she ensures a proactive operational link between the production teams, the team leaders and the CPO Training Manager. She thus contributes to maintaining the quality, consistency and efficiency of the training paths, while remaining closely connected to the operational realities of the CPO.

**Main responsibilities**

• Train and accompany new hires in production on work methods and procedures
• Supervise and coach on-site employees in training and training assistants
• Deliver DVCC training and support the process of certification of delegated ATPs
• Assess the skills and development needs of employees in training
• Ensure the quality and uniformity of training practices in production, DVCC and pill counters
• Create, update and improve pedagogical tools (manuals, videos, quizzes, training materials)
• Follow up on administrative training, notably by updating dashboards and learning paths
• Observe on-site practices and identify gaps, then propose corrective actions or training adjustments
• Maintain technical skills by participating in production and DVCC activities
• Ensure effective communication and collaboration with team leaders, training assistants and the training manager to identify development needs

Requirements

• College diploma in pharmacy, professional training or related field
• Minimum 3 years of experience in CPO production and DVCC
• Experience or interest in welcoming, integrating and training employees
• Ability to work in a team and communicate effectively
• Proficiency in training tools (Office Suite, LMS, video tools)
• **Desired qualities**
• Proactivity and initiative
• Rigor and sense of organization
• Excellent communication and popularization skills
• Ability to adapt and effectively manage priorities
• Collaborative spirit and ability to promote knowledge sharing and teamwork
• Commitment to continuous improvement and company values