Quality Assurance Coordinator

Kerry is the world leader in taste and nutrition for the food, beverage, and pharmaceutical industries. Every day, we partner with our clients to create healthier, tastier, and more sustainable products consumed by billions of people worldwide. Our vision is to be our clients' most valuable partner, creating a sustainable world of nutrition. A career at Kerry offers you the opportunity to shape the future of food while providing opportunities to explore and grow in a truly global environment.

Working at our production facility in Granby, QC, offers many benefits that contribute to a rich professional experience. Located in a dynamic and accessible region, our facility offers a modern and safe work environment, with opportunities for growth and career development. As a responsible employer, we offer competitive working conditions, continuous training programs, and comprehensive social benefits. Additionally, the company culture promotes collaboration and employee well-being, making our facility an ideal place to build a long-term career.

MISSION

The role of the Quality Assurance Coordinator is to provide services for the development, implementation, and compliance of standards, processes, and systems across the entire site. The Quality Assurance Coordinator works with both external and internal stakeholders, contributing to the overall success of the site's operations.

Immediate Supervisor: Technical Director & Quality Assurance

Key Responsibilities: 1. Ensure the control of documentation and process establishment policies in the field of implementation and maintenance of standards.

2. In the context of food safety and risk management - food safety and quality management system, ensure compliance with the requirements of the compliance assurance and crisis management processes.

3. Conduct rigorous tracking of the prerequisites for food safety programs. Analyze trends and meet the established performance indicators according to the Site Quality Policy.

4. As a member of the plant's food safety team, contribute to the tracking and improvement of programs such as hygienic zoning, HACCP plans, food defense, intentional adulteration, and food fraud.

5. Plan and ensure the smooth conduct of internal audits as well as the training of internal auditors.

6. Actively participate in the preparation and conduct of external audits.

7. Coordinate the integration of new employees and train all site employees on the requirements of our Food Safety Management Systems.

8. Conduct root cause analyses (RCA), determine corrective and preventive actions (CAPA), and ensure the tracking and closure of actions related to non-conformities and improvement opportunities.

9. Manage information requests and submit the required technical documents to clients.

10. Be a role model and actively promote the quality culture on the site.

Required Skills

• Communicate positively, uphold and embody the values of KERRY
• Promote a positive image of Kerry, take on and share the demands and vision of the leadership with plant employees
• Be a change agent, promote and support positive change
• Possess excellent skills in interpreting and understanding standards
• Be able to write clearly and effectively
• Have a good knowledge of processes to be able to adapt procedures to the particularities of the site
• Be mindful of deadlines and manage time effectively
• Be organized
• Work as a team and demonstrate listening skills
• Be thorough, detail-oriented, and have a good analytical mind
• Be able to adapt quickly to changing situations
• Maintain basic computer knowledge, be comfortable working with quality management software.
• Hold a Bachelor's degree in Food Science or equivalent
• Have experience in Quality Assurance in a HACCP, or GFSI environment
• Be bilingual in English and French, both spoken and written