Sales Coordinator

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

POSITION SUMMARY

This position reports to the Branch Manager and is accountable for the coordination of new equipment orders.

POSITION DESCRIPTION

• Process all sales orders from Crown, and miscellaneous products
• Input pertinent information Order into applicable software such as Baan, Quipware Headers (i.e. purchase order #, serial #, etc.)
• Check all acknowledgements for spec and pricing information ensuring that all sales staff is advised of any and all relevant changes to delivery matters.
• Orders accessories when ETA is confirmed by the factory
• Ensure that sales staff is kept apprised of any changes to delivery schedules and ensure that peg stock units are stocked for sales staff.
• Advise on an ongoing basis to management of equipment inventory levels
• Assist new sales staff and other members of the department as required and necessary
• Assist the Administrative Assistant as required for GL issues
• Edit profit and loss statements to ensure the accurate amounts for commissions
• Checks outgoing orders for quantity, correct material, weight and proper address markings.
• Prepares pre-delivery and Installation directions for retail sales
• Edit internal services invoices pre- delivery
• Prepare government data summaries
• Filing of customer Order files
• Work with customer accounting portals as needed.
• Update weekly PDI list.
• Attend Sales/Service-related teams meeting relevant to the job.
• Provides assistance and support as required for all Sales department activities and functions.
• Fluency in English (advanced level) is required 50% of the time to communicate with the suppliers and collaborators in other provinces in Canada, with whom communication is conducted exclusively in English.

KNOW HOW \& EXPERIENCE

• Excellent communication, interpersonal, organizational, and planning skills required.
• Demonstrated problem solving, decision-making, analytical and reasoning skills.
• Detail oriented and thorough.
• Ability to work within tight deadlines and has a strong sense of urgency
• Superior computer skills (i.e. Microsoft products and Crown’s internal system)
• Demonstrated customer relations ability.
• Motivation and team spirit, must be able to work extremely well within a team
• A self-starter who takes pride in a job well done.

WHAT WE OFFER

• Competitive Benefits Package:
• + Medical, dental, vision, life insurance
• + Short-term \& long-term disability coverage
• Financial Security:
• + Pension plan
• Career Growth:
• + Ongoing training and professional development
• + Advancement opportunities
• Supportive Culture:
• + Collaborative, team-oriented environment
• + Work with industry leaders and cutting-edge solutions

At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review.

We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role.

This job posting is for an existing vacancy (not for a future candidate pool).

Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.

We are an equal opportunity employer. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.

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