Restaurant Supervisor

Become a Restaurant Supervisor at Château Joliette A place where the human experience is at the heart of everything

Do you dream of evolving in a stimulating environment, where each day brings its share of challenges and pleasant surprises? Are you passionate about hospitality and the culinary arts, and do you want to make a real difference in the customer experience? Come join Château Joliette, a place where pleasure, passion, and excellence are on the menu every day.

Your role: a client experience conductor

Under the supervision of the restaurant director, you will be an essential pillar of operations, ensuring the smooth running of services at the restaurant, bar, and banquets. Your leadership and proactivity will have a direct impact on customer satisfaction... and the morale of your team!

Your responsibilities:

• Ensure daily supervision of the restaurant, bar, and events;
• Be the link between customers and various departments to ensure a seamless and flawless service;
• Welcome, integrate, and train new team members;
• Develop staff schedules with equity and efficiency;
• Manage cash registers and group reservations;
• Maintain and evolve quality standards;
• Actively participate in service when necessary;
• Propose innovative ideas to improve the customer experience and contribute to the hotel's growth.
• Your profile:

You are a positive leader, you know how to stay calm even when things get rough, and you enjoy rallying a team around a common goal. Here's what we're looking for:

• 1 to 3 years of experience minimum in management or supervision (ideally in hospitality/restaurant);
• Bilingual French-English, to better serve our diverse clientele;
• Comfortable with computer tools (Maître D, Office suite);
• Ability to remain calm and effective under pressure, demonstrating judgment and adaptability in the face of the unexpected;
• Organized, autonomous, and with an excellent customer service sense.

What we offer

• Because taking care of yourself is just as important as taking care of our customers:
• 1 free meal per work shift;
• Employee-priced food and drinks;
• Preferred rates at Ôrigine Artisans Hôteliers hotels;
• Dry cleaning of your uniform;
• Flexible hours for a great work-life balance;
• Free on-site parking.

If you're looking for more than just a job — a team, an atmosphere, and a place where you can thrive — then we want to meet you!

Employment type: Full-time, Permanent

Benefits

• Flexible arrival and departure times
• Reduced or free food
• Discounted rates
• On-site parking

Experience

• Restaurant: 1 year (Preferred)
• Management: 1 year (Preferred)
• Location: On-site