Sales and Loyalty Consultant

Official Internal Job Title: Sales and Loyalty Consultant

Status: Temporary (Determined Duration)

As a Strategic Consultant for Direct Distribution of Individual Insurance, you will support the management team in business vision reflections and assist in achieving business objectives. You will actively participate in the development and implementation of strategic orientations in customer experience (telephony, solicitation, campaigns, and everything impacting operations), as well as innovation projects related to strategic planning (mission, values, culture, and relationships with various stakeholders).

You will collaborate closely with the Director - Sales and Loyalty, Evolution and Transformation to support and/or take charge of specific projects under the Vice-Presidency, such as collaboration and performance initiatives, as well as any other projects aimed at consolidating the Vice-Presidency teams within Beneva.

You will excel in the following functions

• Participate and support the Vice-President in the development of the vision, orientations, tactics, and strategies for their business sector.
• Accompany the management committee team to operationalize the orientations and strategies of the VPDDAP.
• Serve as an advisory role on the strategic aspect and effective management of projects, as well as their global impacts, to the management team.
• Share expertise and coordinate with various stakeholders.
• Align the management and planning meetings of the Vice-Presidency: identify topics to address based on priorities and issues, develop content, prepare engaging themes, share key intentions and messages, integrate exchange moments, and facilitate certain portions of the meeting.
• Support the management committee team in the planning, coordination, and follow-up of various initiatives, projects, and programs of the VPDDAP.
• Collaborate with the Director - Sales and Loyalty, Evolution and Transformation to support the implementation of best practices for tracking the evolution of initiatives, programs, and objectives, thus promoting clarity of the situation, stakeholder engagement, and communication strategies.
• Support the Director - Sales and Loyalty, Evolution and Transformation in the development and facilitation of workshops related to projects under their responsibility and take charge of their follow-up while collaborating with various stakeholders and centers of expertise.
• Contribute to change management activities impacting the entire VPDDAP and collaborate with various centers of expertise.
• Serve as a resource for various sectors regarding the orientations and objectives of the Vice-Presidency.

Your talents and qualifications

• Hold at least a university certification in a relevant field.
• Accumulate a minimum of 5 years of experience in business analysis or project management.
• Master the French language, both orally and in writing.
• Master the English language, both orally and in writing (an asset).
• Hold a certification in improvement methodology or agility (an asset).

Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.

*Purpose:* *True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.*

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