Head of Service – SAD, RNI, SAPA and DITSA-DP Petite-Nation

Mandate

Health Québec Outaouais is seeking candidates to fill the position of Head of Service – SAD, RNI, SAPA and DITSA-DP Petite-Nation at the Home Support, Disability and Rehabilitation Services (DSADDR) department. Our institution employs 11,500 people across 71 facilities in the Outaouais territory and manages an annual operating budget of approximately $1.5 billion. Its mission is to maintain, improve, and restore the health and well-being of the Outaouais population by providing accessible, integrated, and high-quality health and social services, thereby contributing to the social and economic development of the region.

The experience with patients (clients) and the population/client responsibility will also be at the heart of all processes to improve access, continuity, and fluidity of services. The incumbent will work in accordance with the organization's values: excellence, partnership, commitment, and kindness.

Summary of Role and Responsibilities

Reporting to the SAD and Integrated Services Coordinator DIDPTSA, the Head of Service – SAD, RNI, SAPA and DITSA-DP Petite-Nation exercises leadership in a context of significant transformation and continuous improvement, in accordance with ministerial guidelines and the achievement of expected results.

He manages the interdisciplinary teams of services for the SAPA, DI-DP-TSA, home support, and non-institutional resources (RNI) clienteles in the Petite-Nation sector of the Papineau RLS. He ensures the accessibility of services under his responsibility by monitoring the waiting lists of his territory. He implements the required actions to achieve the targets set in the management and accountability agreements (EGI).

He acts as an interlocutor with the RNI and RPA of the Petite Nation sector, particularly by monitoring the collaboration agreements. He also ensures the implementation of good clinical and management practices, related to the follow-up of users in RNI, in accordance with the current reference framework. He contributes to the fluidity of hospital services as well as the management of alternative care levels (NSA) for the sector under his governance. He maintains close ties with all community partners. He ensures efficient management of direct allocation resources, respite services, and home support services for the clienteles served by his team. He collaborates closely with the DSADDR managers of the Papineau RLS and the rehabilitation and RNI services managers of the urban sector. Finally, he exercises his functions in medical cogestion with the physicians working within his service.

As a manager within a public institution, he is accountable for his management both internally and externally and is called upon to account for it at all times.

Each manager contributes, within their area of responsibility, to the integrated management of risks by identifying risky situations, implementing appropriate preventive or corrective measures, and ensuring the required follow-up to support the quality, safety, and continuous improvement of care and services.

Required Qualifications

• Bachelor's degree in administrative sciences, management, or any other relevant discipline
• At least two (2) years of professional experience in a related field
• Very good understanding of the health and social services sector, its administration, and its legal framework
• Any other combination of experience and training deemed relevant may be considered
• Automobile required

*Note: If you obtained your degree outside of Canada, you must attach a copy of the comparative study evaluation issued by the Ministry of Immigration, Diversity and Inclusion. The absence of this copy in your online application may result in the rejection of your application.*

Generic Competencies Sought

• Client orientation
• Results orientation
• Ability to manage change
• Interpersonal and organizational communication

Specific Competencies Sought

• Problem-solving
• Ability to manage resources
• Ability to control
• Ability to manage conflicts
• Decision-making
• Restricted Competition

This competition is open to the personnel of the health and social services network.

Remuneration

• Salary class: 38
• Minimum: $96,770.00
• Maximum: $125,799.00
• Place of Attachment
• 10 St-André St, Saint-André-Avellin, QC, J0V1E0
• Application

Please submit your application before August 4, 2026, at 11:59 PM (HNE), under the "Recruitment" tab and choose "Search for a job, then available jobs" on our website at: http://cisss-outaouais.gouv.qc.ca/.

For the verification of your eligibility, it is important to specify each of your work experiences and provide a copy of the documents that prove that you meet the particular admission conditions as well as a cover letter.

Only complete applications received before the deadline date and time will be considered. Once you have submitted your application, the information contained in your file will be reviewed and cannot be modified.

For information regarding this position, please contact the executive service via the following email address: ... .

We thank in advance those who have submitted their application, but we will only communicate with the candidates selected for the next stage of the process. Candidates will be subject to a selection process comprising a structured interview and psychometric tests. Note that the date for the interviews will be determined.

Health Québec Outaouais encourages diversity and equality in employment by inviting women, visible and ethnic minorities, people with disabilities, anglophones, and Indigenous people to apply.

*Note: The use of the masculine in this text is solely to facilitate and lighten the reading and understanding and should not be considered as a form of discrimination. Titles, statuses, or other terms apply equally to women and men, indistinctly.*