Senior Advisor – Communication and Governance

Mandate

Health Québec Outaouais is seeking candidates to fill the position of Senior Advisor – Communication and Governance at the Direction des communications et des relations avec les partenaires (DCRP). Our organization employs 11,500 people across 71 facilities in the Outaouais territory and manages an annual operating budget of approximately $1.5 billion. Its mission is to maintain, improve, and restore the health and well-being of the Outaouais population by providing accessible, integrated, and high-quality health and social services, thereby contributing to the social and economic development of the region.

Patient (client) experience and population/client responsibility will also be at the core of all processes to improve access, continuity, and fluidity of services. The incumbent works in accordance with the organization's values: excellence, partnership, commitment, and kindness.

Summary of Role and Responsibilities

Reporting to the Director of Communications and Partnership Relations, the Senior Advisor will play a strategic advisory role to the management, senior executives, and managers in the areas of access to information, governance, confidentiality, information communication, and compliance with organizational obligations.

The incumbent of the position assumes organizational responsibility for access to information for Health Québec Outaouais by ensuring rigorous analysis of requests, process compliance, and institutional response consistency. They also support the Medical Complaints Review Committee by providing the required expertise, analysis, and recommendations for the exercise of its mandate.

The Senior Advisor coordinates various cross-cutting strategic and organizational files, including those related to the implementation of the French Language Charter, and accompanies the relevant departments in the implementation of applicable orientations and requirements. They also plan, coordinate, and monitor projects and mandates entrusted to the Direction des communications et des relations avec les partenaires, mobilizing stakeholders and ensuring the achievement of expected results.

Through their expertise, the incumbent contributes to the development and maintenance of a culture of compliance, transparency, continuous improvement, and sound governance within the organization.

As a manager within a public organization, they are accountable for their management both internally and externally and are called upon to account for it at all times.

Every manager contributes, within their area of responsibility, to the integrated risk management by identifying risky situations, implementing appropriate preventive or corrective measures, and ensuring the required follow-up to support the quality, safety, and continuous improvement of care and services.

Required Qualifications

• University degree in a relevant field (Master's degree)
• University degree in a relevant field (Bachelor's degree)
• At least five (5) years of professional experience in a related field
• Recent experience in the field of access to information
• Excellent understanding of the health and social services sector, its administration, and its legal framework
• Any other combination of experience and education deemed relevant may be considered
• Valid driver's license required

*Note: If you obtained your degree outside of Canada, you must attach a copy of the comparative study evaluation issued by the Ministry of Immigration, Diversity and Inclusion. The absence of this copy in your online application may result in the rejection of your application.*

Generic Skills Sought

• Customer orientation
• Results orientation
• Change management
• Interpersonal and organizational communication

Specific Skills Sought

• Creativity
• Problem-solving
• Persuasion
• Professional skills
• Sense of partnership
• Open to

This competition is open to personnel of the health and social services network.

Salary

Salary class: 37

Minimum: $91,837

Maximum: $119,388

Location 70, rue Crémazie

Application

Please submit your application before August 4, 2026, at 11:59 PM (EST), under the "Recruitment" tab and choose "Search for a job, then available jobs" on our website at: http://cisss-outaouais.gouv.qc.ca/.

To verify your eligibility, it is important to specify each of your work experiences and provide a copy of the documents that prove you meet the specific admission requirements, as well as a cover letter.

Only complete applications received by the deadline will be considered. Once you have submitted your application, the information contained in your file will be reviewed and cannot be modified.

For information about this position, please contact the Human Resources department via the following email address: ... .

We thank in advance those who have submitted their applications, but we will only communicate with those selected for the next stage of the process. Candidates will be subject to a selection process comprising a structured interview and psychometric tests. Please note that the date for the interviews will be determined.

Health Québec Outaouais encourages diversity and equality in employment by inviting women, visible and ethnic minorities, people with disabilities, anglophones, and Indigenous people to apply.

*Note: The use of the masculine in this text is solely to facilitate and lighten the reading and understanding and should not be considered as a form of discrimination. Titles, statuses, or other terms apply equally to women and men, indistinctly.*