Billing Specialist

About Dialogue

Dialogue is Canada's leading provider of virtual care. By enhancing our Integrated Health Platform, we offer exceptional online health and wellness programs (primary care, mental health, TCCi, PAE, and wellness) to organizations looking to improve the well-being of their employees and families.

When it comes to our work, we set the bar very high. Together, we transform health and help millions of people improve their well-being. We firmly believe that an exceptional team demands more for its:

• Success
• Community
• Growth
• Performance

Do you feel like you can make a difference? Great news, we have a place for you!

*We accept you as you are. As an equal opportunity employer, Dialogue is committed to creating a diverse and inclusive workplace for everyone. Qualified candidates will be considered without regard to citizenship, ethnic origin, race, color, religion, sex, sexual identity or expression, sexual orientation, disability, age, or veteran status. Individuals with special needs are invited to write to us at* *accessibilite@dialogue.co*

Statement on the Use of AI

To ensure an efficient and fair review process, we use artificial intelligence tools to assist in the screening and initial evaluation of applications for this position.

Job Fraud Alert

Dialogue communicates with candidates only through official email addresses ending in* *@dialogue.co*. We never ask for payment, gift cards, or personal financial information at any stage of the hiring process, and we never send job offers without a structured interview process. All our positions are posted exclusively on* *dialogue.co/fr/carrieres*. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to* *jobs@dialogue.co* *and check the posting on our official careers page.

Your Role as a Billing Specialist

Under the responsibility of our Accounting Manager, the Billing Specialist will be tasked with assisting our accounting team in creating invoices, analyzing revenue, and identifying opportunities to automate the process.

Your Responsibilities

• Create invoices from automatic, manual, and partnership billing
• Analyze revenue distribution
• Manage the ARR (Annual Recurring Revenue) model
• Ensure revenues are recorded accurately
• Perform end-of-month tasks within tight deadlines
• Conduct controls for the financial controller's review
• Manage all client and internal requests

We would love to meet you if you have

• Proven experience in a role where attention to detail and diligence are essential for success
• Ability to communicate detailed information pragmatically with various stakeholders
• Exceptional multitasking and organizational skills, and the ability to work efficiently
• Strong knowledge of Excel and other relevant accounting software
• Good oral and written communication skills (French and English)
• At Dialogue, your well-being is our priority.

Taking care of others is also taking care of our team! Depending on your role and employment status, you may have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully covered insurance, health expense account, dental coverage, and wellness reimbursement
• 4 weeks of vacation, 9 wellness days, and 1 day of volunteering
• Hybrid work: 3 days/week in our Montreal office (except for fully remote positions)
• Opportunity to work abroad up to 4 weeks per year
• Incentive programs, referral bonuses, and REER equivalent contribution
• Learning through Coursera, external training budget, and mentorship program
• Optional parental leave coverage