AI Agent and Application Development Manager

Overview

At KPMG Canada, employees are called upon to leverage their perspectives to tackle Canada's greatest challenges. Here, you can create momentum that transcends our organization, develop skills for tomorrow, and take charge of your career, all with support at every step. Join a firm where your career can truly make a difference.

We are looking for an AI Agent and Application Development Manager to join our Information Technology (IT) Application Development team. This role is designed for a person with hands-on experience in application and AI agent development and automation, ready to assume a leadership role in service delivery and support developers and contractors.

The role involves advancing technical development, managing the delivery log, assigning work according to available capacity, supporting the integration and utilization of contractors, resolving issues, and helping progress solutions, from demand and design to deployment and updates.

What You Will Do

• Supervise developers and contractors in daily activities related to automation and AI agent and application development
• Maintain and prioritize development work, ensuring tasks are clear, organized, and assigned to the right technical leads
• Manage the capacity and availability of developers and contractors, including skill alignment, integration progress, forecasted demand, utilization, and service flow
• Guide the receipt, triage, and assignment of AI agent and application development, and Power solutions requests based on business value, complexity, risk, and available capacity
• Ensure technical oversight by reviewing approaches, dependencies, quality expectations, and release readiness with developers
• Collaborate with architects, security leads, infrastructure teams, product managers, stakeholders, and development teams to remove obstacles and maintain service flow
• Support agile routines, including delay reduction, planning, stand-ups, retrospectives, acceptance criteria, and release deliveries
• Oversee contractor activities, such as integration requests, work allocation, timesheet and invoice validation, budget execution rate, and expense visibility, in collaboration with internal teams
• Maintain minimal documentation on service delivery, transfers, and decisions to improve consistency, knowledge transfer, and support
• Identify recurring friction points and recommend practical improvements for solution requests, resource allocation, tracking, and communication

What You Bring to the Role

• Bachelor's degree or diploma in computer science, information technology, engineering, or equivalent practical experience
• Practical experience in enterprise application and AI agent development, intelligent automation, integrations, or Microsoft Power Platform solutions
• Experience in guiding developers, contractors, or technical delivery teams, staying close enough to the work to understand efforts, obstacles, and quality risks
• Strong knowledge of agile software delivery and delay management in a technical development environment
• Ability to translate operational needs into clear technical tasks and assist demand and design teams in deployment and updates
• Strong communication and stakeholder engagement skills, including users, developers, architects, cybersecurity associates, and key stakeholders
• Ability to manage multiple service priorities, balance capacity, and make practical compromises in a dynamic environment
• Comfort with ambiguity and willingness to take ownership of outcomes, unblock teams, and improve service practices
• Practical knowledge of AI agent and application development concepts, and experience in guiding developers and assessing service risks
• Experience with the Microsoft Power Platform, including Power Apps, Power Automate, Power BI, Dataverse, and associated service delivery practices
• Experience with AI agentic tools and generative AI capabilities such as Copilot Studio, Azure AI, Azure OpenAI, or similar platforms
• Understanding of integrations, APIs, SharePoint, ServiceNow, Moveworks Agent Studio, or comparable enterprise platforms
• Knowledge of agile delivery methods, DevOps fundamentals, delay management, testing expectations, and release readiness
• Ability to evaluate estimates, task sequencing, dependencies, risks, and compromises for AI agent and application development work
• Relevant Microsoft certifications (Azure, Power Platform, or AI-related) are considered an asset

This position requires proficiency in both written and spoken English. The selected candidate will need to support colleagues or other provincial stakeholders in English, or collaborate with them.

Salary Range – British Columbia

The base salary range for this position is $75,600 to $114,600, with potential for bonuses. A candidate's or candidate's compensation is determined based on their location, knowledge, skills, and abilities. In addition to compensation, KPMG offers a comprehensive and competitive benefits program.

Salary Range – Ontario

The base salary range for this position is $75,600 to $114,600, with potential for bonuses. A candidate's or candidate's compensation is determined based on their location, knowledge, skills, and abilities. In addition to compensation, KPMG offers a comprehensive and competitive benefits program.

We are here to support you to give your best

Our values, the KPMG way

Integrity , we do what is right |

Excellence , we never stop learning and improving |

Courage , we think and act with boldness |

Together , we respect each other and draw strength from our differences |

For the greater good , we make our work matter KPMG Canada proudly subscribes to the principle of equal employment opportunity and is committed to providing a respectful, inclusive, and barrier-free work environment, enabling all members of its staff to realize their full potential. A diverse workforce is the key to our success, and we believe in our mission to help you be completely yourself at work. We invite all qualified candidates to apply and hope you will consider KPMG Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process that allows everyone to be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments and accommodations to help you give your best. Adjustments (unofficial requests), such as additional preparation time or the ability to take short breaks during interviews, and accommodations (official requests), such as accessible communication methods or technological aids, are tailored to individual needs and job requirements. Adjustments or accommodations can be requested at any time during the recruitment process. If you need assistance, please contact the KPMG Employee Relations team at 1-888-466-4778.

AI Usage

We use artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools can help organize applications or highlight q