Financial Services Representative

Join easyfinancière, an actor in consumer lending, and responsible for the rapid growth of goeasy. At goeasy, our employees and our culture are at the heart of everything we do, and we are proud to be recognized for this. We have received prestigious awards, including being named one of the Canada’s Top Growing Companies, being certified Excellent Workplace ®, being recognized among the Best Workplaces Led by Women, and having one of the Best Workplaces with the Most Trusted Leadership Teams, and being listed on the 2025 Canada’s Best Companies list by the magazine TIME. These achievements demonstrate our commitment to creating an inclusive and high-performing culture where people thrive and innovation drives us forward.

As one of Canada’s leading alternative lenders, at easyfinancière, we believe that everyone deserves equitable access to credit, and since our inception, we have been working with clients like you to make that a reality. We offer financial relief and a second chance when banks are not an option. Our vision is to provide a path to a better tomorrow, starting today.

Why work with us?

• Competitive monthly incentive structure
• State-of-the-art offices with free gym and game room
• Enjoy our REER benefit matching program and Employee Stock Purchase Plan
• Employee discounts on furniture, electronics, and appliances
• 24/7 healthcare access with virtual medical appointments
• Customize your benefits with a flexible benefit plan including options with 100% coverage
• Internal training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and more
• Celebrate as you should, with PAID time off for your birthday! Plus 5 personal days and two weeks of paid vacation
• For an overview of the total compensation, click here.

A day in the life of a Financial Services Representative

• Build strong relationships by meeting and engaging with clients in person, by phone, and by email.
• Show compassion and empathy towards our clients by understanding their situation and needs, and guiding them to an appropriate financial product.
• Educate and enable clients to achieve their financial goals by improving their credit.
• Leverage cross-selling financial products and complementary products.
• Communicate the terms and conditions of our financial products.
• Review and evaluate potential loans using financial analyses and other risk assessments.
• Manage collection activities for all delinquent financial accounts.
• Gather all necessary information to complete clients' product and service requests with great attention to detail.

What We Are Looking For

• Exceptional communicator, results and relationship-driven, eager to drive sales and increase customer satisfaction.
• Experience with Salesforce and Wealthview considered an asset.
• Experience in a customer-facing environment and comfortable with telephone interactions.
• Ability to meet and exceed monthly goals.
• Strong skills in objection handling and negotiation / Ability to think creatively.
• Ability to adapt quickly and provide timely solutions.
• Skill to translate complex information into accessible language for clients.
• Ability to pass background checks (criminal, employment, and credit)
• Diversity, Inclusion, and Equal Employment Opportunity:

At goeasy, we believe that we can only be the best when everyone can come to work as their best self. goeasy is committed to maintaining an inclusive, equitable, and accessible workplace. By learning from one another through our differences, we draw our strength from our people and perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, subtitling for virtual interviews, etc.) to remove barriers and promote participation at all stages of the hiring process. Please inform the talent acquisition team if you need an accommodation and we will work with you to meet your needs.

Additional Information: All candidates considered for employment must pass a criminal background check, a credit check, and a validation of their work experience.

We thank all interested candidates; however, we will only communicate with those who possess the skills and qualifications mentioned above to invite them for an interview.