Full-Time Customer Experience Manager

Join our team to realize your full professional potential!

We are proactive people who think and work differently, not afraid to go the extra mile to make iconic brands Laura and Melanie Lyne shine!

Private company located in Laval, Quebec, with a vision focused on innovation and optimization of employee and customer experiences, we continue to help generations of Canadian women feel good and look great.

How will you support the team?

As a team leader, you are passionate about fashion and customer service. You will be part of a winning team that offers a unique and memorable shopping experience to every customer. You will join a company focused on the development and growth of its employees.

• Act as a stylist to create a personalized wardrobe based on the customer.
• Develop and train the sales team in customer service, promotion of various programs, product knowledge, and current trends.
• Monitor sales objectives frequently and take necessary measures to influence store results.
• Perform daily tasks such as price changes, order/transfer shipments, and store cleanliness.
• Open and close the store as needed.

People Who Thrive Here Have

• A passion for fashion and customer service
• Experience as a team leader or sales trainer
• A desire to develop their career in retail
• Strong sales and customer service skills

Benefits

• Employee discount in-store
• Dynamic and passionate team
• Group insurance plan and various employee programs, including a telemedicine service.
• Career development and advancement program
• Comprehensive management team and good work-life balance
• Don't miss this opportunity to join an exceptional team!

Laura Canada is an iconic family-owned company that operates Laura and Melanie Lyne, two major women's clothing brands. Established in Laval, Quebec, Laura Canada designs, produces, markets, and distributes quality clothing across Canada.

We are proud to employ over 2,000 dedicated colleagues and operate over 140 stores as well as laura.ca and melanielyne.com.

Our success is built on our team's unconditional commitment to delivering an exceptional customer experience while embodying our values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, exceptional customer experience is driven by our commitment to providing an exceptional experience to our employees.