Store Manager - Mega Centre Sainte Foy

Company Description

With a strong online presence and over 200 stores across the country, Reitmans offers open and positive fashion, featuring a wide range of sizes from 0 to 22 and XXS to 3X, in Regular, Petite, and Long fits. As Reitmans celebrates its 100th anniversary, the proud Canadian retailer continues its long-standing mission: to inspire and support women through inclusive and accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially engaged brand, and build a career that truly fits you at Reitmans.

*RCL – Reitmans Canada Limited is proudly Canadian, founded in Montreal, Quebec, in 1926. It operates over 400 stores across the country and includes three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.*

Under the direction of the District Manager, join a team where your leadership will have a real impact! As a Store Manager, you will be at the heart of the action: mobilize your team, inspire collaboration, recruit and develop talent to build a highly performing team in a culture focused on excellence and engagement. You will also play a key role in store performance: optimize results, support brand growth, and deliver an exceptional customer experience that stands out every day.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a healthy environment. Active presence on the floor to guide and motivate.
• Customer Experience: Deliver an exceptional experience and prioritize customer satisfaction over tasks.
• Performance & Analysis: Track key indicators, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract talent, plan succession, and build a highly performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate excellent organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an attractive and standards-compliant environment. Optimize product presentation to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by offering adapted and creative solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Serve as a role model and ensure compliance with the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and schedule shifts according to real needs.
• OMNI-Channel: Maximize sales and customer service by integrating omnichannel solutions.

Qualifications

• +3 years of experience in team management in a customer experience-focused environment.
• Proven ability to communicate effectively and mobilize a team.
• Ability to adapt quickly in a constantly evolving environment.
• Strong organizational, planning, and prioritization skills.
• Excellent problem-solving and decision-making abilities.
• Ability to maintain high performance and quality levels under pressure.
• Sense of style and knowledge of fashion trends.
• Proficiency in technological tools: POS systems, ERP, ATS, and Microsoft Suite.
• Flexible scheduling: available evenings, weekends, and holidays.
• Ability to stand for long periods, lift up to 40 lbs (18 kg), and use a ladder up to a maximum height of 3 m (10 feet).
• High school diploma required.
• Additional Information
• What Sets Us Apart
• Salary: $58,000 - $63,000
• *(the rate may be higher depending on experience gained)*

Exclusive Benefits

• Paid time off: Sick days, flexible days, and holidays to help you balance work and personal life!
• Well-being first: Benefit from a comprehensive benefits program to take care of yourself.
• Monthly bonus: An attractive bonus potential to reward your efforts and exceptional performance!*
• Career advancement: Opportunities for career growth.*
• Tuition reimbursement: Invest in your future!*
• Style, discounts: up to 70% off your personal purchases in your store + 50% off all other RCL brands (Reitmans, RW&CO, PENN. Penningtons).*
• Rewarded recruitment: Refer your professional network and earn rewards for each successful hire – the more you sponsor, the more you benefit!*
• Some conditions apply.

*Reitmans (Canada) Limited is an equal opportunity employer. We are committed to providing a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees – their backgrounds, abilities, and diverse experiences strengthen our company. If you are contacted for a job offer, please inform us of any necessary accommodations to ensure fair and equitable access throughout the recruitment and selection process. All information provided regarding accommodations will be treated confidentially and used solely to ensure accessibility to candidates.* *The use of Artificial Intelligence may be used for pre-selection purposes.*

Thank you to all who apply. Only selected candidates will be contacted.