IT Solutions Administrative Management Analyst

About Exposant 3 (E3)

Exposant 3 is a consulting firm specializing in business management and information technology. We support public and private organizations in their growth and transformation through human-centered innovation and cutting-edge digital solutions.

Your Career at Exposant 3

We firmly believe in healthy and human management, where trust, competence, and the joy of succeeding together are at the core of our values.

We offer you more than just a job: join an innovative team where artificial intelligence, process automation, and technological modernization are part of the daily routine. At Exposant 3, we put the human at the heart of everything we do.

Our Vision?

To enable you to deploy "the power of the human exposant 3" :

• The power of the individual: An environment where your commitment is valued.
• The power of the team: Strong collaboration where mutual aid and successes are shared.
• The power of the company: A common vision for ambitious and collective goals.

If you are looking to evolve in a dynamic environment and contribute to major projects, while growing within a human, innovative, and rapidly growing company, then Exposant 3 is for you!

We are looking for our future IT Solutions Administrative Management Analyst to join our teams.

Main Responsibilities

• Resources participate in the realization of intermediate tasks in various teams, in collaboration with peers and the client. The needs of intermediate IT information analyst concern several areas of activity such as office automation, information systems support, M365 collaborative applications, telecommunications, and identity management.
• Resources will need to:

+ Ensure the continuity, stability, and optimization of the operations of the Information Technology Services Center, including support, operation, maintenance, and continuous improvement of essential technological services to the organization.

+ Contribute to operational management, incident resolution, infrastructure management, and the implementation of best practices in IT services.

+ Collaborate on the implementation and deployment of new services.

+ Prepare business cases for the implementation of new services.

+ Provide expertise and strategic advice on information technology services and decision-making in the targeted field.

Desired Profile

Academic Education

• Hold a bachelor's degree in information technology or another relevant field, or a combination of experience, certification, or other elements deemed relevant as compensation for academic requirements.

Minimum Professional Experience

• Have experience in writing and documentation:
• + Writing functional or technical documents;
• + Quality of written French;

+ Deliverables produced in complex organizational contexts.

• Have SEVEN (7) years of relevant experience in the field of information technology expertise.
• Have experience in a medium or large organizational environment.

Skills

• Ability to analyze and synthesize.
• Ability to analyze, solve problems, and prioritize requests.
• Autonomy and professional judgment.
• Ability to work with multidisciplinary teams.
• Communication and collaboration.

Assets

• Knowledge of best practices in IT service management (e.g., ITIL).
• Experience in the public or parapublic sector.

Why Join Us?

✔ A dynamic and welcoming team culture based on trust and collaboration ✔ A flexible work environment with remote work options ✔ The opportunity to contribute to major projects in the technology sector ✔ Real opportunities for initiative, innovation, and professional development https://www.exposant3.com/carriere