Station Director

Intelcom | Dragonfly

More than 100 sorting stations and operations on three continents. Canadian leader in last-mile logistics, we have a clear vision: Offer fast, accurate, and reliable delivery thanks to cutting-edge technology.

Your role: at the heart of the chain

Your role

As Station Director, you are responsible for the overall performance of your operation .

You balance safety, quality, productivity, costs, customer experience, and team development while maintaining a high level of daily execution.

You don't just follow the results: you drive them, identify deviations, and implement the necessary actions to improve performance sustainably.

Your main responsibilities

Direct a high-volume station and ensure the overall performance of the operation.

Ensure the standards of safety, quality, productivity, service, and costs .

Plan operational capacity, staffing, and resources based on volume variations and peak periods.

Drive key performance indicators and turn results into concrete action plans .

Manage the station's budget, controllable margin, and key cost levers.

Lead, coach, and develop the management team and operational teams.

Establish a culture of accountability where expectations, standards, and results are clearly set.

Work closely with our delivery partners to ensure their performance and continuously improve service quality.

Anticipate operational risks, manage unexpected events, and make quick decisions when necessary.

Collaborate with regional teams and support functions to address issues and deploy best practices.

Drive continuous improvement initiatives to enhance capacity, productivity, and quality of the operation.

Prepare the station for high-activity periods and ensure robust execution during peak periods.

The profile we are looking for

We are primarily looking for a true operations leader .

You could be the right person if: You have significant experience in operations management, ideally in logistics, transportation, distribution, warehousing, or a high-volume environment .

You have already led significant teams and developed managers or supervisors.

You can manage multiple priorities simultaneously while maintaining control of critical issues.

You are capable of making quick decisions, even in a high-pressure environment.

You are comfortable with KPIs, budget management, productivity, and performance analysis.

You can challenge results while mobilizing and developing your teams.

You are a hands-on leader, close to your operations and teams.

You demonstrate judgment, resilience, and composure in demanding situations.

You are solution-oriented and take full responsibility for your operation.

You can communicate effectively with teams, partners, and management.

What will really make a difference

We are looking for someone who can combine: Leadership. Operational discipline. Analytical capacity. Decision speed.

A leader who can maintain high standards when everything is running smoothly, but especially when the operation is under pressure .

Why join Intelcom | Dragonfly?

You will join an organization in full evolution where operations are at the heart of our growth.

This role will allow you to: Take responsibility for a strategic, high-volume operation;

Have a direct and visible impact on its performance;

Develop teams and grow future leaders;

Contribute to the continuous improvement of our operational model;

Participate in the transformation and development of our operations;

Evolve in an organization offering real professional development opportunities.

Do you want to take command of an operation where your leadership will make a real difference? We want to meet you.

Why join Intelcom | Dragonfly?

• Short and medium-term career opportunities
• Group health insurance
• Collective REER program
• Employee assistance program...

This position is open to respond to a real organizational need within the organization.

At

Intelcom | Dragonfly , we move forward with strong values: collaboration, innovation, excellence, and responsibility.

We value diversity, ensure equity, and create a true sense of belonging.

The process is simple: If your profile catches our attention, a recruitment team member will contact you for an initial exchange. Then, you will meet directly with the site manager.

See you soon!

*Accommodation measures can be offered to people with disabilities as part of our recruitment process, in accordance with the law. Please inform us of any particular needs.