Territory Manager (12-Month Contract) - Quebec City

*Why Lindt Canada* ? Join our winning culture and become part of our passionate and dynamic team in our quest to become the leader of the Canadian chocolate market. Our environment is characterized by personal engagement, motivation, initiative, and entrepreneurial spirit, working together as one team to achieve exceptional results. We encourage, recognize, and reward innovation, personal initiative, leadership, and responsibility at all levels of the organization. We are recognized as a "Great Place to Work", so come develop your career with us, it's a very tempting offer. To learn more about our winning culture, visit https://careers.lindtcanada.ca and/or follow us on LinkedIn.

Lindt & Sprüngli is recognized as a leader in the premium chocolate market, offering a wide selection of products in more than 120 countries around the world. Over more than 170 years of existence, Lindt & Sprüngli has established itself as one of the most innovative and creative companies in the production of premium chocolate, with 12 production sites in Europe and the United States, as well as distribution and sales companies on four continents.

We are looking for an enthusiastic and passionate individual to fill the role of a Territory Manager in Quebec City, on contract. Reporting to the Area Field Sales Manager, the Territory Manager will effectively represent Lindt & Sprüngli to the selling banners in a professional manner that promotes the aggressive growth and development of Lindt, Ghirardelli, and Russell Stover within the mandate of the Lindt & Sprüngli Sales and Marketing plans.

Key Responsibilities

• Identify and create sales opportunities through strong relationship management and a good understanding of customer needs.
• Using all available tools and support groups, effectively manage the flawless execution of Marketing and Sales Plans within the Territory, resulting in defined sales objectives (Sales Fundamental Metrics).
• Respond and manage customer service issues during regular coverage.
• Provide candid feedback and recommendations on territory issues in order to maximize effectiveness and efficiency.
• Maintain the customer database within the territory by ensuring customer files are completed and updated on a regular basis.
• Negotiate or review, within the policies and procedures of the company, key account and head office:
• + Retail support programs
• + Display and deal allowances
• + In-Line (plan-o-gram) and off-shelf positioning for current listings
• + New Listings
• + Retail Pricing Adherence
• Interpret store-level data/POS and leverage this together with category analysis to increase both existing program sales and incremental sales opportunities.
• Proactively manage market hygiene, pricing, and shelf and display positioning.
• Provide communication and feedback to merchandisers as required in order to maximize the effectiveness of merchandising activity in designated retail stores.
• Proactively manage all claims pertaining to Lindt & Sprüngli invoices and promotional agreements.
• Maintain strong store relationships in order to maintain championing of store-level account information and confirmation of programs.

Qualifications

• Post-secondary education
• Good computer proficiency (Word, Excel, and PowerPoint)
• Proven capacity for relationship building and ability to foster strong working relationships.
• A self-starter with an ability to work both independently and as a team member.
• Minimum 2 years' experience supporting product sales and distribution within Consumer Packaged Goods.
• Must be able to safely lift, carry, and move products, displays, and materials weighing up to 50 lbs on a regular basis.
• Bilingual (French, English)
• Entrepreneurial flair an asset.
• Compensation

The standard hiring range for this role is $56-$70K CAD per annum. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills, and experience.

We Offer a Competitive Rewards Package for Our Employees as well as a Growth-oriented Work Environment. This includes not only the opportunity to sample our premium chocolate products but the following:

• Health and Dental Plan
• Retirement Savings Plan
• Employee Assistance Program
• Corporate Gym Discount Rates
• Wellness Program
• Chocolate!

We thank all those who have applied, but only the selected candidates will be contacted.

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.

This position will involve the use of AI tools to help with pre-selection, evaluation, or selection of candidates. This job posting concerns an existing position.

English

We are looking for an enthusiastic and keen individual to fill the role of a Territory Manager in Quebec City on contract. Reporting to the Area Field Sales Manager, the Territory Manager will effectively represent Lindt & Sprüngli to the selling banners in a professional manner that promotes the aggressive growth and development of Lindt, Ghirardelli, and Russell Stover within the mandate of the Lindt & Sprüngli Sales and Marketing plans.

Key Responsibilities

• Identify and build sales opportunities as a result of strong relationship management and understanding of customer needs.
• Using all available tools and support groups, effectively manage the flawless execution of Marketing and Sales Plans within the Territory resulting in defined sales objectives (Sales Fundamental Metrics).
• Respond and manage customer services issues during regular coverage.
• Provide candid feedback and recommendations on territory issues in order to maximize effectiveness and efficiency.
• Maintain the customer database within the territory by ensuring customer files are completed and updated on a regular basis.
• Negotiate or review, within the policies and procedures of the company, key account and head office:
• + Retail support programs
• + Display and deal allowances
• + In-Line (plan-o-gram) and off-shelf positioning for current listings
• + New Listings
• + Retail Pricing Adherence
• Interpret store level data/POS and leverage this together with category analysis to increase both existing program sales and incremental sales opportunities.
• Pro-actively manage market hygiene, pricing, and shelf and display positioning.
• Provide communication and feedback to merchandisers as required in order to maximize the effectiveness of merchandising activity in designated retail stores.
• Proactively manage all claims pertaining to Lindt & Sprüngli invoices and promotional agreements.
• Maintain strong store relationships in order to maintain championing of store level account information and confirmation of programs.

Qualifications

• Post-secondary education
• Good computer proficiency (Word, Excel, and PowerPoint)
• Proven capacity for relationship building and ability to foster strong working relationships.
• A self-starter with an ability to work both independently and as a team member.
• Minimum 2 years' experience supporting product sales and distribution within Consumer Packaged Goods.
• Must be able to safely lift, carry, and move products, displays, and materials weighing up to 50 lbs on a regular basis.
• Bilingual (French, English)
• Entrepreneurial flair an asset.
• Rewards Package

The standard hiring range for this role is $56-$70K CAD per annum. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills, and experience.

We Offer a Competitive Rewards Package for Our Employees as well as a Growth-oriented Work Environment. This includes not only the opportunity to sample our premium chocolate products but the following:

• Health and Dental Plan
• Retirement Savings Plan
• Employee Assistance Program
• Corporate Gym Discount Rates
• Wellness Program
• Chocolate!

We thank all those who have applied, but only the selected candidates will be contacted.