Coffee Shop Manager

We are looking for a dynamic, passionate, and motivated Coffee Shop Manager to lead our team and provide an exceptional customer experience. In this key role, you will be responsible for the daily management of operations, supervision of staff, and maintaining the highest standards in quality, food safety, and customer service.

Through your leadership, you will contribute to creating a welcoming and high-performing environment while ensuring customer satisfaction and loyalty. This is an excellent opportunity for someone passionate about the restaurant and coffee industry who wants to grow in a stimulating and enriching environment.

Key Responsibilities

• Supervise the daily operations of the coffee shop, including opening and closing procedures, inventory management, and cleanliness standards.
• Lead, mentor, and motivate the team of baristas and food service employees to ensure superior customer service.
• Ensure the preparation and presentation of food according to established quality standards and food safety regulations.
• Manage monetary transactions accurately using POS systems such as Micros or similar platforms.
• Participate in recruitment, interviews, onboarding, training, and employee development.
• Ensure compliance with hygiene, cleanliness, food handling, and health and safety regulations.
• Effectively address customer feedback and concerns to maintain a high level of satisfaction and loyalty.
• Ensure the achievement of operational, financial, and performance objectives of the coffee shop.

Qualifications and Skills Required

• Demonstrated experience in restaurant management, coffee shop management, or a supervisory role in the food service industry.
• Excellent knowledge of food preparation techniques, cleanliness standards, and food safety regulations.
• Strong customer service skills and the ability to handle various situations with professionalism.
• Proficiency in POS systems, such as Micros or equivalent systems, and cash management procedures.
• Recognized skills in leadership, team management, recruitment, training, and employee development.
• Knowledge of kitchen operations and experience as a barista, server, or bartender is an asset.
• Excellent ability to work under pressure in a dynamic environment while paying close attention to details.
• Strong organizational skills, autonomy, and problem-solving abilities.

Why Join Us?

Join a company where your passion for hospitality and leadership will make a real difference. You will have the opportunity to contribute to the growth of the establishment, develop your career, and create memorable experiences for every customer in a stimulating and friendly environment.

Pay: From $36,000.00 per year

Benefits

• On-site parking
• Store discount
• Work Location: In person