Department Supervisor

Do you enjoy helping others succeed and leaving your mark? Do you take pride in guiding customers towards the right solutions for their projects? If, in addition to this, you are curious and wish to acquire new knowledge, consider starting or advancing your career at Home Depot.

DEPARTMENT SUPERVISOR

You don't know about residential renovation? Don't worry, we'll make you an expert!

It is thanks to the supervision of the supervisors that our associates can flourish and realize their full potential. They demonstrate leadership by coaching, training, motivating, and inspiring associates to give their best. They must actively promote their personal and professional growth. The supervisors work in collaboration with the store management team, the Operations teams, and external partners to acquire the knowledge and support needed to meet the company's needs and achieve good results.

Benefits of working at Home Depot

• Bi-annual bonus
• Retirement plan
• Friendly and inclusive work environment
• Health and dental care benefits offered to all our permanent employees
• 24/7 telemedicine offered via TelusSanté
• Flexible hours
• Tuition reimbursement
• Employee stock purchase program
• Paid professional development and training opportunities
• Referral bonus ($)
• Required experience and skills

Be willing to work on a variable schedule; days, evenings, and one weekend a month.

Possess strong organizational and interpersonal skills, and be skilled in customer service.

Possess excellent problem-solving and decision-making skills.

Having one to two years of experience as a supervisor or team leader is an asset.

Be able to lift a load weighing up to 23 kg (50 lb), alone or with the help of a colleague.

Job responsibilities

Lead associates and encourage them to build relationships with customers and colleagues to provide exceptional customer service and generate gross sales while having excellent knowledge of merchandising and products.

Ensure there is a sufficient staffing level within the department to meet the company's needs.

Manage associate performance by offering opportunities for development, communicating responsibilities and goals, recognizing and rewarding efforts, and providing continuous feedback.

Review numerous reports, including sales reports, and collaborate with the assistant store director to develop recommendations to improve stock levels, upper shelf organization plans, and related product merchandising to stimulate sales.

Ensure stock availability at all times and compliance with upper shelf organization plans.

Analyze, resolve, and appropriately address customer issues.

Communicate store sales, events, and promotional activities during daily and weekly department meetings.

Ensure compliance with and clear communication of all safety and resource protection standards and protocols.

What sets us apart

Home Depot is the largest retailer in Canada in the residential renovation sector

Named among the best employers for diversity in Canada in 2022

Named among the most eco-friendly employers in the country in 2022

In partnership with Habitat for Humanity Canada to build homes that adhere to sustainable development principles

Contribution to the fight against youth homelessness through the Home Depot Canada Foundation since 2008

Exceptional customer service