Submission Coordinator - CVAC/R Service

✔ 37.5 hours/week ✔ Remote work 1 day/week ✔ All Fridays end at noon

The adventure we offer you

Are you looking for a position where your diligence, combined with your autonomy, makes a difference every day? Do you enjoy preparing submissions and ensuring rigorous follow-up of files as much as maintaining effective communication with clients and teams? Then this role is for you!

At Zéro-C, innovation is part of our DNA. Since 1969, we have distinguished ourselves in the fields of refrigeration, air conditioning, and ventilation for commercial, institutional, and industrial clients.

Here, your mission in submissions will be to coordinate submissions, follow up on client files, and collaborate with internal teams to deliver a fast, accurate, and professional service.

This opportunity interests you? We invite you to read what follows!

Your challenges

Management of recommendations

• Open submission calls;
• Make price requests on Freshdesk;
• Prepare the required spreadsheets;
• Prepare and submit submissions;
• Process part orders.

Client file management

• Manage the recommendation email inbox;
• Respond to client requests regarding interventions, parts, submissions, and the progress of files;
• Ensure the update and follow-up of files;
• Maintain a customer service level in line with company standards.

Internal coordination

• Collaborate closely with the purchasing, distribution, billing, and technician departments;
• Manage priorities and ensure deadlines are met.

Other responsibilities

• Perform all other related administrative tasks related to the function.

Your background and talents

• College diploma (DEC)
• Professional studies diploma (DEP) in refrigeration and air conditioning (asset);
• Any relevant training and/or experience in the air conditioning and/or refrigeration industry (asset);
• Proficiency in MS365 Suite;
• Excellent mastery of spoken and written French;
• Rigor, meticulousness, and analytical thinking;
• Autonomy and very good sense of organization and teamwork;
• Ability to work under pressure and adapt to emergencies;
• *PASSION – COMMITMENT – INNOVATION – CONFIDENCE – RESPECT – RIGOR*

What we offer you

• Competitive salary based on your skills, abilities, and experience.
• Dental, supplementary sickness, and life insurance.
• Collective REER.
• Telemedicine.
• Work-life balance.
• Paid vacation to recharge.
• 1 day of remote work per week.
• Finish at 12 PM every Friday of the year.
• Continuous skill development and professional support.
• Personalized welcome and integration upon arrival.
• Occupational health and safety.
• On-site parking with charging stations for electric vehicles.
• Corporate clothing provided and casual attire during the day.
• Company events to strengthen team spirit.
• Join us!
• Salary: Starting at $26.00 per hour

Benefits

• Dental Insurance
• Disability Insurance
• Supplementary Sickness Insurance
• Life Insurance
• Paid Vacation
• Company Events
• On-site Parking
• Casual Attire
• Work from Home
• Prescreening questions:
• Are you legally authorized to work in Canada?
• Location: On-site