Branch Manager

Make a difference for those who build the world™ *The What*

As a Branch Manager, you will be part of a dedicated team based in Montreal, Quebec, and report to the National Product Service Director.

*The Why*

It takes exceptional people to accomplish exceptional things. People driven by a sense of purpose and integrity. People who pursue excellence without compromise. People who want to improve things for those who build the world™. Does this sound like you? Join our team of nearly 48,000 professionals worldwide, who are making their mark on some of the world's most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY®, and BLACK+DECKER.

*What You’ll Do*

• Meet sales and standard margin objectives for DEWALT, CPT, accessories, and outdoor products
• Present and execute promotions and marketing programs to the assigned customer portfolio; develop, execute, and track account plans
• Develop and maintain strong relationships with customer accounts
• Provide monthly sliding sales and forecasts by business segment
• Coordinate and participate in major trade shows with key accounts
• Manage activities within assigned travel and representation budgets
• Provide marketing with feedback on competitor activities
• Provide the necessary sales and service skills to maintain and strengthen the Stanley Black & Decker brand image, as well as to meet and exceed established financial objectives
• Ensure timely completion of all tasks to meet deadlines and objectives
• Provide courteous, competent, and effective service to all customers (ASC, end user, distributor) to maximize a 100% customer satisfaction rate
• Implement and maintain established inventory control procedures
• Foster synergy between sales and service
• Administer warranties and other company policies and procedures, and make daily operational decisions
• Implement and coordinate all processes, such as cash controls, returns, warranties, and administrative procedures, to comply with internal audit standards
• Ensure a professional presentation of the retail store to maximize sales and profits
• Develop parts and repair activities through promotion of sales to ASC accounts, distributors, and end users
• *Who You Are*
• Diploma from a community college or university (specialization in business administration) and experience in a sales, marketing, or service environment
• Highly motivated, proactive, and action-oriented person who thrives in a dynamic and competitive retail and industrial/commercial sales environment
• Strong management, organization, and product knowledge skills, including the ability to implement various sales and marketing programs in both channels
• Excellent communication, leadership, negotiation, presentation, and consumer behavior understanding skills; experience working directly with the public
• Proficiency in SAP and Microsoft Office suite
• Knowledge of product applications and technical skills is an asset
• Hold a valid driver's license and have a clean driving record
• *What You’ll Get*
• The salary for this position is $75,000 to $90,000 in annual base pay. The salary is based on the local market and may vary based on knowledge, skills, and experience related to the position. In addition to the base salary, this position is eligible for a discretionary sales incentive bonus, which, at target, is equivalent to 20% of the salary. All bonuses are subject to the terms of the plan and depend on meeting defined objectives. Bonuses are not guaranteed.
• We care about the safety and well-being of our employees.
• A supportive work environment where you can give your best every day.
• Growth and development opportunities within our various business segments in our Fortune 200 company.
• We offer different ways to give back to the communities where we are present.
• A competitive compensation and benefits package.
• Provision of a company vehicle, mobile phone, and laptop.
• Employee benefits, including Goodlife Fitness discounts, employee product purchases, and more!

Furthermore, you will feel proud to accompany the creators, builders, protectors, and everyday heroes around the world. We are more than the world's first tool company. More than a major player in outdoor power equipment. More than a global industry leader. We are visionaries and innovators. Despite our past successes, we have much more to accomplish. That's where you come in. Join us!

This job posting is for a currently vacant position within our organization.

*Stanley Black & Decker believes in equal opportunity for every candidate, so that each can succeed based on their own merits. We strive to recruit employees who reflect and support the diversity of perspectives, experiences, and needs of our employees and communities, including, but not limited to, race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability. We remain committed to upholding the values of equity, diversity, and inclusion in our workplaces. We know that diversity is the foundation of excellence and that we all share the responsibility of creating an equitable, diverse, and inclusive organization. Thus, in pursuing our values, we seek employees who will work with respect and openness to differences at all levels of the organization, to realize the priorities, objectives, and principles of equity and inclusivity of SBD. If you need an accommodation at any point in the recruitment process, please contact a member of our recruitment team. Please note that as part of our recruitment process, final candidates will be subject to background checks, which may include a criminal record check, credit check, and driving record check.

*We Don’t Just Build The World, We Build Innovative Technology Too.*

Joining the Stanley Black & Decker team means working in an innovative, tech-driven, and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS, and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks

You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture: We pride