Technical Sales Representative - B2B

Job Title: Technical Sales Representative - B2B

Location: Saguenay Region + travel throughout Quebec when necessary

Work Mode: Mostly remote work, regular travel in the Saguenay region

Employment Type: Permanent

Work Schedule: Full-time, Monday to Friday

Salary: Competitive salary to discuss

Start Date: As soon as possible

Swagelok Quebec Group is a global leader in high-performance fluid systems and a recognized leader in product and service quality. We are looking for a talent to join our experienced team and support our growth. Customer orientation, respect, integrity, continuous improvement, quality, and innovation are values that are part of our DNA. If you also adhere to these values, please send us your resume without delay! Swagelok Quebec Group offers competitive salary conditions in addition to offering a flexible, stimulating work environment, putting employees at the heart of its priorities.

The Technical Sales Representative will work within a highly experienced and seasoned sales team. The Technical Sales Representative will be responsible for providing information about our products and technical services to our current and potential clients in a B2B environment. The Representative will need to provide personalized customer service in order to conclude sales, as well as propose solutions adapted to our clients' installations while providing technical support. The position is mostly remote work, with occasional travel required to visit clients.

Key Tasks & Responsibilities

• Provide information to our clients (B2B) about Swagelok products and technical services;
• Take on client files in order to identify business opportunities and development;
• Act as an expert advisor by providing technical support on the application of our products, in a highly specialized environment;
• Handle customer requests and questions, whether by phone, email or in person, and follow up as needed;
• Ensure that the Swagelok brand and its various products are well represented and communicated;
• Assist our clients by visiting their sites/factories when required (infrequent);
• Participate in prospecting for new clients and maintain our customer database up to date;
• Collaborate with our customer service team and our Custom Solutions department;
• Under the supervision of their immediate supervisor, participate in the negotiation and renewal of contracts, bids and strategic agreements for clients;
• Perform all tasks related to the position;

Job Requirements

• 4 years of experience in a technical sales B2B role;
• College or university degree in administration or a related field;
• University degree in Engineering or another technical field (a big asset);
• Bilingual both orally and in writing. We have several English-speaking clients and technical documentation that is also in English;
• Hold a valid driver's license (for occasional travel to clients);
• Customer-oriented, opportunistic and motivated by achieving sales objectives;
• Expert in a highly technical environment;
• Proficiency in Office Suite (Word, Excel, PowerPoint, Outlook);
• Knowledge of B1 SAP (an asset);

Skills and Attitudes Sought

• Courtesy, dynamism and cooperation;
• Communication skills: Ability to communicate both orally and in writing and interested in developing strong and harmonious business relationships;
• Customer-oriented: Having a heart for the customer experience and the concern to meet needs;
• Strong relational skills: Develop strong business relationships, motivated to meet needs and achieve objectives;
• Ability to adapt to different situations, learning capacity and autonomy;
• Teamwork: Be a good teammate for the various collaborators involved, whether internal or external;
• Our Added Value Offer:

Swagelok Quebec Group is committed to supporting you by offering a complete training program to develop your knowledge of our products and further enhance your confidence in your abilities, thus ensuring your success. The complete training plan will allow you to better understand and appreciate the Swagelok brand and thus familiarize yourself with our various systems and business practices. Our working conditions are highly competitive. Our stimulating company culture will charm you.

• Competitive salary.
• Remote work, occasional travel to meet clients.
• Flexible schedule to plan client visits.
• State-of-the-art equipment and easily accessible IT support.
• Company-provided cell phone.
• Complete collective insurance program.
• Employee assistance program and virtual medicine platform.

Please note that the use of the masculine is only to lighten the text. We invite all applications that meet the criteria to send us their resume. Please note that only selected candidates will be contacted.

Employment Type: Full-time, Permanent

Benefits

• Dental Insurance
• Disability Insurance
• Supplementary Health Insurance
• Life Insurance
• Company Events
• Employee Assistance Program
• Work from Home
• Job Location: Frequent travel