Administrative Assistant (m/f) to Production and Standards

*The masculine generic is used without discrimination and solely to lighten the text.*

Signs of Hope is a Non-Profit Organization assisting people with hearing loss in the Quebec region, offering them employment, training opportunities, and an adapted living environment, promoting autonomy, integration, and fulfillment.

Reason for the Position

The Administrative Assistant to Production and Standards is an essential person within our Workshop sector. By monitoring the compliance with our ISO standards on the production floor and by providing administrative support to daily operations, this person directly contributes to the quality and conformity of our activities.

Reporting directly to the Production Director, the incumbent acts as a bridge between the documentary requirements of our Integrated Management System (IMS), the daily reality of the workshop floor, without forgetting their administrative tasks.

Generally, here are the types of tasks of an Administrative Assistant to Production and Standards : **1* Quality and Standards on the Floor**

• Conduct regular follow-ups with foremen to ensure that work methods comply with the requirements of ISO 9001, ISO 14001, ISO 45001, and R2V3 standards
• Identify observed non-compliance issues on the floor and report them to the Production Director;
• Accompany foremen and teams in the correct application of internal procedures and policies;
• Collaborate in the preparation of internal and external audits by gathering compliance evidence and updating corrective action registers.
• **2* Documentary and Procedural Support**
• Handle clerical assistance for ISO and R2V3 standards (version control, record keeping, and procedure updates).
• Perform layout, linguistic review, and correction of official documents.
• Ensure rigorous updating of databases, lists, and filing systems (physical and digital).
• **3* Administrative Management and Reception**
• Handle incoming calls and manage electronic correspondence.
• Participate in the reception and shipping of packages.
• Place orders for supplies and monitor vendor follow-ups.
• Manage customer follow-up and develop healthy and lasting business relationships.
• Supervise the driver and coordinate fleet management.

As in any job, other related tasks complement the more routine tasks of the Administrative Assistant to Production and Standards. This is a position with a lot of diversity at the intersection of Administration and Quality.

Working Conditions

Status : Permanent, full-time 35 hours/week

Working Hours : 8:00 AM to 4:30 PM, Monday to Friday

Salary : To be discussed based on experience

Start Date : As soon as possible!

If you are interested: Send your CV and LM to the following address: coordorh@signesdespoir.org or apply through the following link: www.jobillico.com/fr/offre-d-emploi/signes-d-espoir/adjoint-e-administratif-ve-a-la-production-et-aux-normes/17213647