Logistics and Operations Coordinator

Job Objective

Attached to the administrative department under the supervision of the Assistant to the Director, the Logistics and Operations Coordinator plays a pivotal role in our daily operations. This person is the engine of the on-site technical team by coordinating electronic dispatch and client relations. In addition to their main logistical functions, they provide monthly inventory tracking and targeted support for the billing cycle.

Main Responsibilities 1- Logistics and Technical Dispatch Coordination

Client Contact Point: Act as the primary point of contact to ensure smooth client relations, answer inquiries, and apply the company's service modalities.

Scheduling and Dispatch: Coordinate preventive maintenance appointments and efficiently dispatch service calls to on-site technicians via our electronic dispatch system.

Operational Administrative Management: Continuously update the shared company calendar.

Office Logistics Support: Prepare and manage package and letter shipments via Purolator, handle paper and electronic filing, and manage various correspondence drafts.

2- Inventory Tracking and Management

Regulatory Compliance: Actively participate in the monthly inventory value updates.

Inventory Data Management: Support the validation and adjustment work of product codes in our management system (Zoho) for purchasing and sales.

3- Billing and Administrative Support

Invoice Issuance: Periodically prepare sales, rental, and service invoices (following the completion of work sheets by technicians).

Financial Data Entry: Ensure the preparation of contracts, perform various administrative data entries, and process/receive payments in the ZOHO BOOKS software.

Perform all other related tasks assigned by the immediate supervisor.

Educational Qualifications and Experience

Hold an AEC or DEP in accounting.

Have experience as an accounting clerk within a service firm (an asset).

Bilingual in French and English, both orally and in writing, to meet the needs of a diverse clientele (an asset).

Technical Skills

Practical knowledge of the ZOHO environment, particularly ZOHO BOOKS (an asset).

Strong skills in using office tools, data entry, and writing.

Desired Personal Qualities

Attention to Detail and Meticulousness: Have a constant concern for detail and excellent work organization.

Professionalism: Demonstrate judgment, initiative, leadership, and a keen sense of responsibility.

Analytical Mindset: Possess good analytical, synthesis, communication, and logical thinking skills.

Collaboration: Show good autonomy while having a strong ability to work effectively in a team.

Attitude: Display a positive and constructive attitude on a daily basis.

Benefits of Joining Our Team

Competitive salary based on your level of experience.

Accumulation of 6% vacation time after a 3-month probationary period (equivalent to 3 weeks of vacation).

Comprehensive training and mentorship program by our experienced team.

To apply, visit the Grenier aux talents website: https://www.grenier.qc.ca/emplois/92730/coordinateurtrice-logistique-et-operations