Demand and Supply Planner

Job Overview

Industry: Nespresso Canada Inc.

Job Title: Demand and Supply Planner

Location: 300 Léo-Pariseau, Suite 2300, Montreal, QC Canada H2X 4B3; Hybrid

About Us

Nestlé Nespresso SA is the pioneer and reference in premium portioned coffee. The company collaborates with over 168,550 farmers across 18 countries through the AAA Sustainable Quality™ Program to integrate sustainable practices on farms and in their surroundings. Launched in 2003 in collaboration with the Rainforest Alliance NGO, the program improves crop yield and quality, ensuring a sustainable supply of high-quality coffee and enhancing the living conditions of farmers and their communities.

In 2022, Nespresso achieved B Corp™ certification, joining an international movement of 4,900 purpose-driven companies that meet B Corp's high standards for social responsibility, environmental sustainability, and transparency.

Based in Vevey, Switzerland, Nespresso is present in 96 countries and employs over 14,000 people. In 2024, its global distribution network consisted of over 818 stores. For more information, visit Nespresso's corporate website: www.nestle-nespresso.com

We are seeking a Demand and Supply Planner who will play a key role in maintaining strong forecast accuracy across Nespresso's entire Canadian portfolio. This role is crucial to ensuring high levels of customer service through optimized inventory, while minimizing distribution costs. As an expert in the end-to-end (Plan to Execute) process and monthly forecast review, you will work closely with commercial, financial, and supply chain teams to support effective decision-making.

A Day in the Life of a Demand and Supply Planner

• In this role, you combine analytical rigor with strong interfunctional collaboration.
• You lead and facilitate the monthly business planning cycle (MBP), challenge assumptions, highlight risks and opportunities, and contribute to establishing consensus on the demand plan.
• You actively monitor forecast performance, stock levels, and supply plans, while supporting continuous improvement initiatives that enhance supply chain efficiency and shelf availability across Canada.
• You also act as the voice of Canada to Nespresso's global production and allocation teams, proactively identifying supply gaps, quantifying associated risks, and advocating for supply plan adjustments to ensure Canadian business needs are fully supported.
• Key Performance Indicators
• Success in this role is measured using key planning and service metrics, including:
• Forecast accuracy and bias (M1 / M3)
• Demand plan accuracy (DPA)
• Stock coverage
• Stock availability
• Stock rotation (working capital)
• Target customer service levels (fill rates)
• Waste and destruction

With a strong focus on sustainability, you will be responsible for proactively identifying product expiration risks at least three months in advance and collaborating closely with Marketing teams to accelerate product flow, aiming for zero waste and zero product destruction.

You will also be responsible for producing timely, high-quality performance reports and actionable analyses to support operational and commercial reviews.

You Will Also Have To

• Act as a trusted advisor to cross-functional partners
• Contribute to product portfolio and lifecycle management (launches, gradual introduction/gradual withdrawal, discontinuations)
• Proactively manage inventory and supply risks
• Ensure optimal stock allocation across our distribution network (4 distribution centers) to support high service levels for our retail stores and e-commerce activities across Canada
• Balance availability with network constraints, contributing to optimizing execution flows and delivery costs while maintaining healthy stock levels.
• Act as a change agent; you will lead or support process improvements, system enhancements, and continuous improvement initiatives, while ensuring compliance with Nestlé and Nespresso standards, ethics, and quality requirements.
• What Will Help You Succeed?

As a retained candidate, you will enjoy working in a highly dynamic, fast-paced, and stimulating environment.

ESSENTIALS

• A positive, solution-oriented attitude, bringing strong energy, optimism, and a collaborative spirit to complex challenges.
• University degree or equivalent combination of education and experience.
• 3 to 5 years of progressive and successful experience in supply chain, including demand planning.
• Excellent knowledge of MS Excel and Power BI
• Team spirit, excellent communication skills, and demonstrated ability to work effectively with all functions and levels of the organization.
• Strong analytical and problem-solving skills, combined with a highly organized approach
• Bilingualism (English and French)

ASSETS

• Experience in a similar environment to an international company
• Knowledge of tools: OMP, IML, APO
• Experience in implementing LEAN concepts and tools

We have a friendly and supportive team, in an environment focused on mentorship and coaching.

There are real opportunities for future development and growth — this could really be the step toward the exciting supply chain career you've always wanted.

Benefits

• Full range of social benefits including medical and dental benefits that start on your first day of employment
• Company-matched retirement plan
• Four weeks of vacation and three/four/six paid personal days
• Flexible and hybrid work arrangements
• Excellent training and development programs and internal career opportunities
• Gender affirmation benefits to ensure access to healthcare, resources, and coverage needed for gender affirmation procedures
• Fertility and medical coverage for surrogate mothers to support pursuing a path to parenthood regardless of medical condition, sex, or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Access to school assistance and tuition reimbursement
• Eligibility for bonuses
• Free Nespresso coffee machine and a monthly coffee credit of 100 CAD
• Up to 50% discount on Nespresso machines, capsules, and accessories
• Access to the company store with discounted Nestlé, Nespresso, and Purina products (located in various Nestlé offices/sites)
• Additional discounts on a variety of products and services offered by our preferred suppliers and partners
• Salary Range: 75,000 – 90,000 CAD

*At Nestlé Canada, we are committed to transparency and equity in our compensation practices and job posting. This position offers a competitive salary within the specified range, in line with our commitment to fair compensation practices.*

What You Need to Know

We will review applications as they come in. So, don't delay in submitting your application.

Nestlé Canada is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility. We encourage qualified candidates to bring their diverse and unique experiences resulting from their education, perspectives, culture, ethnicity, race, religion, color, age, sex, sexual orientation, gender identity, marital status, citizenship, disability, or veteran status to their application.