Product Owner - Document Management (Imanage)

Welcome to Mallette, the firm that deconstructs accounting stereotypes through its innovative and collaborative approach. Our team, vast in expertise, will enhance your daily work.

We are looking for a product owner who will join the information technology team at our offices in Quebec City, Montreal, or Chicoutimi.

Reporting to the Chief Information Officer, you will play a key role in the management, evolution, and optimization of the document management platform, primarily based on the iManage solution.

As a functional owner and user representative, you will act as a privileged link between business teams, IT teams, and partners to evolve the solution according to the organization's needs, while ensuring compliance with information security and governance requirements.

Thanks to your understanding of business processes and customer-oriented approach, you will actively contribute to the continuous improvement of the platform by proposing effective, consistent, and scalable solutions.

Your employer of choice

Mallette is the fourth largest accounting firm in Quebec. It is more than 1,600 sharp minds, spread across more than 40 offices, that excel in a multitude of fields: actuarial, certification, taxation, consulting services, legal services, and immigration. It is our versatility that makes all the difference.

Why join our team?

The well-being of our teams is our absolute priority, which is why we offer you these distinctive benefits:

• A 37.5-hour flexible week
• Friday afternoon off
• A hybrid remote work policy
• A cumulative of 8% annual vacation days (equivalent to four [4] weeks annually) in addition to paid holidays between Christmas and New Year's Day
• Comprehensive group insurance including dental insurance
• A retirement plan with Mallette's participation
• An annual credit of $500 for financial or legal planning services
• An annual allowance of $500 for your ergonomic comfort, physical health, or cultural activities
• A monthly allowance for your mobile phone
• Privileged access to a virtual health care platform (Dialogue)
• Coffee at will and a meal allowance of $400 with a catering service
• The possibility to carry out a project that matters to you thanks to our Dream Objective program

Product vision and governance

• Define and evolve the vision of the document management platform, ensuring alignment with business needs, IT orientations, security requirements, and information governance
• Act as the voice of users by gathering, analyzing, and prioritizing needs to guide the evolution of the solution

Analysis, improvement, and evolution

• Analyze user needs, assess the impact of proposed changes, and translate business issues into functional requirements
• Recommend improvements and contribute to evolution, implementation, and change management initiatives, promoting process optimization

System management and operations

• Ensure functional management of the iManage platform, maintaining document structure consistency, system parameters, and performing tests, deployments, and production rollouts

Adoption, training, and user experience

• Collaborate with the training team to promote user competency, solution adoption, and the application of best practices
• Facilitate working groups and contribute to continuous improvement initiatives aimed at optimizing the user experience

Data, performance, and compliance

Ensure tracking of platform performance, quality, and compliance by defining key indicators, supporting report generation, and ensuring compliance with security and document governance requirements *

Vigilance and optimization

• Conduct a watch on new features and trends to identify improvement opportunities and maximize platform utilization

What really matters

• Education in a relevant discipline
• Minimum of five years of experience in a similar role (system leadership, DMS, product, or transformation)
• Knowledge of Microsoft 365 environments
• Understanding of information governance and compliance issues (Act 25, etc.)
• Experience with iManage or document management solution (asset)

What we look for in you

• Excellent analytical, problem-solving, and business process understanding skills
• Customer-oriented approach and influential leadership, fostering collaboration with multidisciplinary teams
• Rigor, organizational skills, and ability to simplify complex concepts and issues
• Continuous improvement mindset and results-oriented approach, with a constant desire to optimize practices

Are you interested in joining the great team at Mallette? Follow us on social media for a glimpse of what awaits you!

Instagram https://www.instagram.com/mallette.ca_/

Facebook https://www.facebook.com/mallette.ca

LinkedIn https://www.linkedin.com/company/mallette/posts/?feedView=all

Your future starts here, apply now!

Some benefits may vary by region. Applications will be treated with confidentiality. Only candidates selected for interviews will be contacted.

Our organization values diversity and is committed to providing an inclusive environment where everyone can thrive.

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