Sales Operations Specialist (12-month contract)

Maya HTT is a leader in the development of digital engineering solutions and a trusted partner of Siemens Digital Industries Software. For over 40 years, we help manufacturers innovate through digital simulation, product lifecycle management (PLM), digital manufacturing, industrial artificial intelligence, and specialized engineering services.

We are in a phase of growth and transformation, expanding our portfolio of services, products, and partnerships to offer integrated, market-oriented solutions that create a tangible impact.

Job Overview

We are looking for a Sales Operations Specialist who is perfectly bilingual, energetic, and detail-oriented, eager to take on challenges in a dynamic and evolving software sales environment.

Reporting to the Director of Sales Operations, the Sales Operations Specialist will play a crucial role in achieving sales objectives by supporting sales representatives, coordinating sales activities, improving process efficiency, and maintaining excellent relationships with clients.

The ideal candidate is professional, proactive, organized, assertive, and comfortable interacting throughout the customer journey to build strong relationships and deliver a high-quality experience to both clients and internal stakeholders.

Responsibilities

• Support sales representatives to accelerate deal closures and reduce order processing times.
• Prepare, create, and track proposals for new sales and contract renewals for maintenance and subscription services.
• Participate in managing and updating CRM data (Salesforce) to ensure accurate tracking of the sales pipeline and activities.
• Perform tasks related to the sales process in Salesforce and external partner systems to ensure orders are correctly configured for processing.
• Communicate with clients to ensure orders are confirmed and processed on time, including tracking required documents.
• Collaborate with third-party vendors to address challenges related to order processing.
• Work closely with Maya HTT's order management team to ensure fast and efficient order processing.

Minimum Requirements

• Bachelor's degree or DEC in business administration or a related field.
• Full bilingual proficiency in French and English, both spoken and written.
• At least 1 year of experience in sales support, sales operations, or customer service.
• Experience in a software and services sales environment (an asset).
• Excellent communication and customer service skills, both oral and written.
• Ability to manage multiple cases simultaneously, set priorities, and manage time effectively.
• Strong attention to detail.
• Organized, autonomous, and initiative-taking.
• Experience with Salesforce or a similar CRM software.
• Excellent proficiency in Microsoft Excel.

Why Maya HTT?

• Flexible work hours and hybrid work location. Office located in downtown Montreal, just 2 minutes' walk from the Atwater metro station.
• Fully employer-paid insurance coverage starting on the first day of employment: medical, dental, vision, life, short-term and long-term disability insurance.
• Career growth: Our flexible career plans allow you to advance, and we love promoting from within.
• Training: Learn from the best in the industry and develop your skills.
• Structured onboarding program: We invest in your success; team members will support and assist you from your first day of employment.
• Join a globally recognized, award-winning company that is a leader in the industry.

Candidate Experience: HR Interview - Virtual Interviews with Microsoft Teams - Job Offer

Maya HTT is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. Accommodations are available upon request for candidates participating in the recruitment and selection process.