Full-Time Team Lead - Adidas Retail Store Montreal (#2042)

1. MAIN ACTIVITIES / PURPOSE OF THE POSITION:

Lead with a strong sense of leadership to support store sales, profitability, and operational objectives by guiding part-time associates in daily procedures to effectively drive store goals.

2. DUTIES AND RESPONSIBILITIES:

• Jointly with, or in the absence of managers, guide daily store operations and associate activities to establish excellent customer service and maximize sales.
• Provide positive reinforcement to associates to promote a high level of momentum and achieve the best possible results, as well as staff growth.
• Lead, for sales associates, individual or small group training on product knowledge, store activities, job-related tasks, and policies and procedures.
• Handle or assist in filling out documentation related to candidates or newly hired individuals.
• Assist managers in presenting merchandise (clothing, shoes, and accessories) in windows, display cases, and the point of sale to attract attention and promote sales.
• Effectively use customer service, training, educational tools, and communication to train staff in relation to division objectives.
• Implement merchandising presentations or follow suggestions and programs provided by the store management team.
• Assist in establishing labor allocation and cost control standards and help maintain them effectively.
• Learn to use the point of sale system correctly by acquiring system usage skills. Ensure integrity is maintained by adhering to policies and procedures.
• Perform ordinary commercial transactions including cash, gift cards, checks, etc.
• Indirectly engage in product labeling and verify documents related to received items.
• Assist in moving products from the warehouse to the point of sale when needed.
• Control and ensure the point of sale replenishment process.
• Communicate product levels and assortments to managers.
• Communicate progress on assigned projects such as renewals, delivery processing, and setting up sales/discounts.
• Execute sales, customer service, merchandising within the section, special orders, cashier work, stock checking, and maintenance-related support tasks to maintain the necessary staffing coverage and lead by example.
• Direct maintenance tasks performance.
• Listen to customer complaints, examine returned merchandise, and resolve issues to restore and promote good public relations.
• Ensure that the best service adidas can offer is provided to each customer.
• Use sales techniques such as additional sales and technical information description to customers to improve your salesperson quality and achieve store and function-related sales objectives.
• Other tasks assigned by the store manager.
• 3. REQUIRED SKILLS:
• Must possess and consistently demonstrate the skills related to the position.
• Ability to apply common sense to implement instructions given in writing, orally, or in diagram form.
• Ability to resolve problems involving different concrete variables in standardized situations.
• Ability to use MS Word, Excel, Outlook, and a point of sale system.
• Ability to read and communicate effectively in English.
• Ability to exercise judgment and make decisions.
• Ability to express oneself in English and French (verbally and in writing).
• Ability to be at work in a regular and predictable manner.
• Flexibility in working hours is mandatory as this position may require working evenings, weekends, and holidays.
• 4. REQUIRED EDUCATION:

High school diploma required.

We are in the process of designing an electronic application platform in French. In the meantime, you can submit an application in French or English by clicking on '*apply now*' at the top right of this page. You will be asked to create an account and accept the privacy policy or log in with an existing account. Please upload your CV ('upload now') and fill in your personal information (name, email address, etc.). At the bottom of the page, '*job specific information*', you will be asked if you have ever worked for adidas before ('*have you ever worked for adidas before?*'). Answer yes or no ('yes/no'). You will also be asked where you heard about the job ('*where did you hear about this job?*'). Choose what applies to you, for example, 'LinkedIn' or 'job board/online ad' from the drop-down menu. Click on 'apply' to submit your application.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP: Pick up the ball. Be proactive, take responsibility, and follow-through.

INNOVATION: Elevate to win. Be curious, test, and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive, and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU – BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE: Full-Time Team Lead - Adidas Retail Store Montreal (#2042) BRAND: LOCATION: Montreal TEAM: Retail STATE: COUNTRY/REGION: CONTRACT TYPE: Full time NUMBER: 547555 DATE: Jul 24, 2026