Senior Branch Manager

A career as a senior branch manager is about playing a strategic role in your branch, guiding your team, and supporting each member in achieving their goals. Through a daily coaching approach focused on listening, you foster their professional development while ensuring the implementation of the Bank's vision. You are a true driver of collective success, creating an environment conducive to performance and fulfillment for everyone.

Your leadership and strategic vision have a direct impact on the results of the branch and the region. You ensure effective operations management, maximizing synergy and collaboration within your team and with internal and external partners. Your role is crucial in guaranteeing a high-quality customer experience and achieving remarkable performance results.

Your Role

• Coach bank advisors and support them daily and in their career path to help them reach their full potential.
• Inspire and motivate the team by fostering an environment conducive to engagement and service excellence.
• Promote and encourage the advisory approach of the bank advisor model.
• Ensure the smooth operation, synergy, and performance of your branch by encouraging operational excellence and quality advisory.
• Be a transformational leader, implementing transformation strategies while guiding the team through change management.
• Act as a strategic partner to the Regional Vice President, having a significant impact on the region's direction and results, while overseeing the management of a large branch.
• Ensure compliance with identification, security, and confidentiality standards to protect customer and bank data, and manage risks.
• Proactively identify workforce needs, analyze gaps between current and future resources, and develop an action plan to address them.
• Support and coach the team in prospecting activities and proactive contact taking.
• Represent the Bank professionally to the customer and potential external candidates.
• Your Team

Join us and benefit from the stability of a large company, a large territory with high potential, and flexible working conditions, while contributing to improving the lives of people here. Our practical training programs help you master your job, with customized content for continuous learning. Access to colleagues with diverse expertise enriches your development in all aspects.

On-Site Work

This position requires you to be present at the branch to meet operational needs. We want to contribute to your quality of life by offering as much flexibility as possible in your work. For example, we offer flexible working hours to help you achieve a work-life balance and flexible leave options that you can take when it's important to you.

Requirements

• Bachelor's degree and 7 to 10 years of experience
• Be a representative of collective investment funds (REC)
• Be responsible for the compliance of the administrative unit (RCUA).
• Significant experience in team management and coaching.
• Strong expertise in banking services, advisory approach, and business development.
• Knowledge of financing, investment, and insurance products offered by a bank.
• Excellent ability to mobilize a team in a transformation context.
• Strong change management skills.
• Strong analytical skills to optimize branch performance.
• Ability to work collaboratively with various internal and external partners.
• Languages: French

Skills: Learning agility, Customer-focused, Managerial courage, Partnership development, Diversity and inclusion, Critical thinking, Strategy execution, Risk management, Stress management, Emotional intelligence, Team mobilization, Decision-making, Resilience, Problem-solving

Your Benefits

In addition to competitive compensation, we offer you, from your first day of employment, a wide range of flexible benefits to support your well-being and that of your family, including:

• Health and well-being program with many options
• Flexible group insurance
• Generous retirement plan
• Employee stock ownership plan
• Employee and family assistance program
• Preferred banking services
• Community involvement
• Telemedicine service
• Virtual sleep improvement clinic

We offer an evolving offer that is attuned to trends, your needs, and those of your loved ones.

Our dynamic work environments and modern collaboration tools foster a pleasant employee experience. We place great importance on the ideas of our staff members. Whether through our surveys or through our programs, continuous dialogue and feedback are encouraged.

The Boldness to Act in a Human Environment

We are a human-sized bank that stands out for its boldness, entrepreneurial culture, and passion for people. We exist to have a positive impact on people's lives. Our fundamental values of camaraderie, agility, and power to act are our sources of inspiration. Inclusion is at the heart of our commitments. We aim, as much as possible, to offer an obstacle-free and accessible work environment to all employees.

We want to provide, within the means available to us, accessibility measures during the recruitment process. If you need accommodation, please let us know during your initial exchanges with us. We welcome candidates and applicants from all backgrounds and would like to know what you can bring to our team.

Join us!