Audience Support Agent - Beaubien Office

Ministry or organizationJudicial Tribunal of Housing

Number of positions to be filled1

Employment statusRegular

Description of the ministry or organization

• General information
• AUDIENCE SUPPORT AGENT
• Location: 4994 Beaubien East Street, Montreal
• Department: Tribunal's Activity Support Services Department
• Employment group and class: 284-30 Judicial Activities Agent, Standard Grade
• Working hours: 35 hours in person
• Start date: Late August 2026

Our team of judicial activities agents is waiting for you!

Our commitment

Comprising slightly less than 300 employees, the Tribunal is a human-scale organization where the well-being of each individual is valued. It is a multicultural, open, and inclusive work environment.

By working with us, you will also benefit from attractive social benefits, including collective insurance, 4 weeks of vacation per year, as well as 13 public holidays, a defined benefit pension plan, Friday without meetings, a Physical Activity Support Program, and more!

To learn about all the benefits offered by the Quebec public service, visit Quebec.ca.

Your role

As an audience support agent, you will contribute to ensuring the smooth running of the Tribunal's activities. You will be the point of reference for citizens and lawyers attending hearings, as well as for the administrative judges and special clerks of the Tribunal.

On a daily basis, you will perform the following functions:

• Welcome citizens, direct them to the hearing rooms, inform them about the hearing process, and provide them with the necessary documentation;
• Distribute files according to roles, documents to be submitted to administrative judges or special clerks before or during hearings;
• Assign rooms daily based on the number of files to roles and the number of administrative judges and special clerks;
• Ensure the proper functioning of technological equipment before or during hearings;
• Ensure the supply of various forms, stationery, and office supplies.
• Salary scale
• From $44,288 to $58,569*
• *The salary is determined based on the relevance of your education and experience related to the job. Therefore, it is important to detail them in your application form, which will serve as a reference.*

*The amounts associated with the different steps can be viewed on the* *Treasury Board Secretariat* *website.*

Desired profile and application procedures

Job requirements

• Hold a high school diploma (DES) or a relevant certificate of studies recognized by the competent authority

+ Each year of missing education can be compensated by two years of paid or unpaid work experience, including family workload. The DES can also be compensated by a professional specialization certificate or a professional studies diploma.

• Have two years of relevant experience in the duties of a judicial activities agent.

+ Each missing two-year block of experience can be compensated by one year of post-secondary education with relevant training in the duties of a judicial activities agent.

+ *For your education to be considered, any education completed outside of Canada must be subject to a comparative evaluation (equivalence certificate) issued by the* *Ministry of Immigration, Francization and Integration*.

• Possess Canadian citizenship, permanent resident status, or a work permit issued by the competent federal authority to work in the Quebec public service.

+ *A person awaiting proof of permanent resident status or a work permit may submit their application to this selection process. However, they must be authorized to work legally in Canada at the time of their appointment.*

• Have appropriate French language skills for the position.
• Hiring is conditional upon the results of a security check.
• Other elements of the desired profile:
• In addition to being proactive, you stand out by:
• your organizational skills;
• your collaborative spirit;
• your autonomy;
• your problem-solving abilities;

Important! The following will be considered as assets

• customer service experience;
• administrative support experience;
• work experience in the legal field;
• knowledge of the legal field.
• Do you recognize yourself? We want to meet you!
• Application period:
• From July 15 to July 28, 2026, at 11:59 PM

After your application has been processed, it is possible that this offer will no longer be accessible in your online file. Therefore, we suggest that you keep a copy of this offer for future reference.

Application

• The application must be submitted using the online application form.
• To submit your application, you must update your file before applying for the offer.
• Then, you must return to the offer and click on "View".
• Then, you must click on "".

Supporting documents for the application will be requested later.

For more information on how to apply and the main steps of the process, you can consult the Selection Process page.

Please note that it is your responsibility to provide a complete and detailed file. It is important to mention all your educational background and detail all your work experience. The salary of the selected person will be determined based on the information in the candidate's file. Once you have submitted your application, the information in the form cannot be modified.

Only applications received through the Quebec public service online hiring platform will be considered; no resumes will be accepted.

We thank all applicants, but only the selected candidates will be contacted.

Information on the selection process and the duties of the position: ... by entering the process number in the subject of the email.

Information on online application procedures: If you experience difficulties with online application or believe it is necessary to make changes to your form during the application period, you can contact the Quebec Hiring Assistance Center for the Quebec region at 418 528 7157, or elsewhere in Quebec, at the toll-free number 1 866 672 3460.

*The Quebec public service applies* *equal employment opportunity* *measures for women, visible and ethnic minorities, people with disabilities, Anglophones, and Indigenous peoples.*

At any time, you can consult our website, our Instagram page, and our LinkedIn page.

Work location address

• 4994 Beaubien East Street, Montreal, Quebec, Canada, H1T1V4
• Administrative region
• Montreal
• Job domain
• Justice and public protection
• Job category
• Office jobs
• Employment group - Class
• 284.30 - Judicial Activities Agent, Standard Grade
• Availability
• Week
• Day
• Number of hours per week
• 35 hours
• Target start date
• August 31, 2026
• Application deadline
• July 28, 2026