ASSISTANT TO THE MEDICAL DIRECTOR AND PROFESSIONAL SERVICES - DMSP

Mandate

This posting is reserved for staff working in one of the establishments of the health and social services network (RSSS) integrated into Santé Québec.

The assistant to the director at the Medical and Professional Services Department is called upon to work in an organization with multiple missions and facilities offering care and services to the entire population of its territory.

Customer experience and population responsibility are at the heart of the processes to improve access, continuity, and fluidity of services. Thus, the assistant to the medical director and professional services assumes his responsibilities in accordance with the mission, values, and service offer of the establishment for the entire population of the territory.

Summary of Role and Responsibilities

Under the authority of the medical director and professional services, the assistant to the director exercises his leadership in a context of transformation and continuous improvement by participating in the functioning and development of the establishment according to ministerial orientations and targeted results of the programs and services under his responsibility. His interventions in the files entrusted to him must allow the achievement of objectives, meet ministerial targets or respond to the standards of the National Institute of Excellence in Health and Social Services (INESSS). He must demonstrate judgment and analysis to organize the required activities and make the required decisions regarding the service offer.

Thus, he supports the regional coordination of cross-cutting files, programs and/or committees as follows:

• Santé Québec Lanaudière Regional Cancer Program;
• Regional Operational Committee on Cancer;
• Regional Strategic Committee on Cancer;
• Quebec Breast Cancer Screening Program (PQDCS) - CISSS de Lanaudière;
• Lung Cancer Screening Program - Santé Québec Lanaudière;
• Cervical Cancer Screening Program - Santé Québec Lanaudière;
• Management of the regional service coordination center;

Under the supervision of the assistant director for the supervision of medical activities, he may also play a supporting role for the pharmacy service that serves all the facilities of the Santé Québec Lanaudière territory. He may also perform tasks inherent to the medical recruitment process and the planning of medical staff.

He also plays a supervisory role with the administrative support team of the DMSP and the team of the regional service coordination center of Lanaudière. He thus supervises the human, financial, material and information resources under his responsibility for these teams.

His decisions and interventions take into account the best practices in his field in order to achieve the set targets, notably:

• By coordinating the implementation of new practices and solutions allowing the enhancement of the service offer to the population;
• By ensuring the management of regional programs, reviewing and improving them in order to improve access;
• By having under his responsibility regional action plans issued from ministerial orientations;
• By monitoring the organizational results of projects, policies or programs deployed;
• By identifying solutions to offer an optimal service and by elaborating innovative solutions allowing to work in synergy with the teams of partner services;
• By supporting the reporting activities of the management in compliance with the management agreements and reference frameworks;
• By following the different performance and quality indicators of the services under his responsibility;
• By his functions associated with cross-cutting and regional files;
• By his contribution with the different departments for the maintenance and development of resources and services to the clientèle touched by the programs under his responsibility;
• By the deployment of various clinical projects and programs;
• By his collaboration with the other departments of the establishment and other partners, notably with the medical teams involved;
• By supporting the achievement of the objectives under the responsibility of the DMSP;
• By supporting the managers of his department and partner departments in exercising an advisory role;
• By assuming various ad hoc mandates with partner departments;
• By mobilizing the medical, administrative, clinical and logistics teams for the implementation of service trajectories or process revisions;
• By optimizing the involvement of community organizations in the service offer.

He contributes to the updating of the mission, management philosophy and values of the establishment. He ensures the application of administrative policies and procedures issued by the different departments and may be called upon to represent the DMSP within different committees and projects. He may also be called upon to collaborate to initiate projects and allow the definition of procedures.

His role requires acting as an agent of mobilization and change in order to stimulate the continuous improvement of practices with teams. In his communications, he must be able to influence, motivate and rally internal and external partners including interveners, professionals and doctors. This mobilization is exercised with partners of the network and the private sector. He must thus initiate and preserve the collaboration of professionals and doctors in various complex and diversified situations to be resolved.

He ensures a healthy and stimulating work environment and promotes harmonious collaboration relationships both internally and with external partners. Thus, according to the mandate, he may be called upon to intervene with teams in critical or fragile situations.

Place of Attachment

Regional Hospital Center of Lanaudière 1000, boulevard Sainte-Anne ... (Québec) J6E 6J2

Requirements

• Bachelor's degree in a clinical or administrative field relevant to the function;
• Holding a master's degree is an asset;
• Being a member of a professional order related to the position would be an asset;
• Possessing significant experience in an advisory and management role (minimum 5 years) in the field targeted by the posting;
• Recognized leadership expertise in team mobilization;
• Significant experience in project and large-scale file management;
• Very good knowledge and understanding of the issues covered by the position;
• Excellent aptitude for change management, sense of innovation and creativity;
• Although the requirement is mastery, any combination of education and experience may be judged relevant.
• Competition

This competition is reserved for Santé Québec staff.

Remuneration

• Salary class 41
• Minimum of the class: $111,423 annual
• Maximum of the class: $144,851 annual
• Working Conditions

The working conditions of executives are governed by the Regulation on certain working conditions applicable to executives of agencies and health and social services establishments.

Interested persons are requested to submit a letter of intent and their curriculum vitae.

Application files must be received by no later than July 31, 2026.

Access to Employment Equity

In accordance with the Employment Equity Act, all health and social services establishments implement an employment equity program. As such, persons from the targeted groups (woman, Indigenous, visible minority, ethnic minority and person with a disability) are encouraged to submit their applications. Furthermore, accommodation measures may be offered to persons with disabilities depending on their needs. According to the context, the masculine or feminine gender used in the postings refers to both women and men.