Team Lead (Full-time) - Lebourgneuf Mega-Centre

Company Description

With a strong online presence and over 200 stores coast to coast,

Reitmans offers open and positive fashion, available in a wide range of sizes from 0 to 22 and XXS to 3X, in Regular, Petite, and Long fits. As Reitmans celebrates its 100th anniversary, the proud Canadian retailer continues its long-standing mission: to inspire and support women through inclusive and accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially engaged brand, and build a career that truly fits you at Reitmans.

*RCL – Reitmans Canada Limited is proudly Canadian since its founding in Montreal, Quebec, in 1926. It has over 400 stores across the country and includes three fashion brands —

Reitmans, RW&CO, and PENN. Penningtons.

As a

Team Lead, you will collaborate with the management team to ensure smooth operations and inspire the team to deliver an exceptional customer experience. With your leadership, sense of style, and practical approach, you will contribute to creating a dynamic, organized, and customer-centric environment.

Key Responsibilities

• Contribute to store performance by meeting sales targets and aligning with key performance indicators (KPIs) and strategic priorities.
• Participate in daily operations, including adhering to policies and procedures, loss prevention, store opening/closing, cash handling, report generation, and scheduling support.
• Maintain high standards of merchandising and visual presentation to ensure a clean, consistent, and welcoming environment that fosters an optimal customer experience.
• Lead and develop the team through coaching, continuous training, and constructive feedback to enhance skills, confidence, and overall performance.
• Collaborate closely with the management team to align priorities, ensure effective communication, and execute action plans promptly.
• Model a customer-centric approach by being present on the floor, addressing customer concerns, and ensuring every interaction reflects service standards.

Qualifications

• 6 months or more of experience in management or supervision in a retail or customer-oriented environment.
• Ability to motivate, support, and guide a team towards achieving goals.
• Excellent communication and problem-solving skills.
• Strong customer orientation, with the ability to create a welcoming and engaging shopping experience.
• Ability to manage multiple priorities and adapt to a constantly evolving environment.
• Knowledge of store operations, including scheduling, cash handling, merchandising, and inventory management.
• Passion for fashion: good sense of style and knowledge of fashion trends.
• Proficiency in technological tools: POS systems, ERP, ATS, and Microsoft Suite.
• Flexible scheduling: available evenings, weekends, and holidays.
• Ability to stand for long periods, lift up to 40 lbs (18 kg), and use a ladder reaching a maximum height of 3 m (10 feet).
• High school diploma required.
• Additional Information
• What Sets Us Apart
• Hiring Rate
• 1.80$ more than the minimum wage
• *(the rate may be higher depending on the experience gained)*
• Exclusive Benefits
• :
• Flexible hours: We adapt to your availability to offer a schedule that suits your needs
• Career advancement*: Career progression opportunities
• Paid time off*: Annual leave and flexible days to help you balance studies, work, and personal life
• Up to 70%* discount on your personal purchases in your store and 50% discount on all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Rewarded recruitment*: Introduce talents from your network and receive rewards for each successful hire – the more you recommend, the more you are rewarded!
• Some conditions apply
• *Reitmans (Canada) Limited*

is an equal opportunity employer. We are committed to providing a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees – their diverse backgrounds, abilities, and experiences strengthen our company. If you are contacted for a job offer, please inform us of any necessary accommodations to ensure fair and equitable access throughout the recruitment and selection process. All information provided regarding accommodations will be treated confidentially and used solely to ensure accessibility to candidates.

*The use of Artificial Intelligence may be used for pre-screening purposes.*

Thank you to all who apply. Only selected candidates will be contacted.