Business Analyst IT

Mission

Here, there's room for your ambition.

At LOU-TEC, we do concrete things, solve real problems, and are in solution mode. We work with real people who speak frankly and help each other. We grow together, developing our skills as the company expands. Here, every person moves the machine forward.

As an IT Business Analyst, you will be at the heart of an accelerated digital transformation context, closely linked with business units, IT teams, and our external partners, to ensure a smooth, sustainable, and improvement-oriented transition.

• You bridge teams and ideas: your ability to understand, simplify, and connect needs drives projects forward.
• You thrive on challenges: curious, strategic, and solution-oriented, you see opportunities where others see roadblocks.
• You inspire confidence through collaborative leadership: you guide change with listening, structure, and impact.
• Our large-scale benefits

At LOU-TEC, we know that behind every project, there are humans. That's why we set everything up so you're well taken care of at work and in your personal life. We offer big things!

• More money: competitive salary matching your talent.
• More collective insurance and support:
• Comprehensive coverage (medications, vision, dental, and disability);
• Access to 7-day-a-week telemedicine for you and your family;
• And an employee and family assistance program (EAP).
• More vacation and time off:
• 3 weeks of vacation upon hire (up to 5 weeks with seniority);
• 10 holidays + 3 floating days (redeemable if unused).
• More retirement planning: retirement savings plan (3% employer + 3% employee).
• More recognition and fun:
• Recognition of years of service (up to $4,000);
• Regular social activities like BBQs, bowling, holiday parties, and more!
• A little extra: Freebies and discounts on tool and equipment rentals.

Your daily tasks

• Collect, analyze, and formalize business needs from various stakeholders (internal teams, acquired company, partners).
• Recommend IT solutions tailored to the company's strategic objectives.
• Map current and future business processes, identify functional gaps, and propose improvement paths.
• Use analysis techniques like brainstorming, SWOT analysis, or the MoSCoW method to prioritize needs and propose concrete solutions.
• Collaborate with IT experts (ERP, CRM, integrations) in designing and implementing solutions.
• Develop and document process models (As-Is / To-Be) to facilitate understanding and transformation.
• Create functional prototypes to support requirement definition and validation, aligning teams on the solution to be developed.
• Participate in test strategy, functional testing, user training, and data migration.
• Actively contribute to change management initiatives (communications, documentation, support).
• Produce and maintain up-to-date documentation of functional, non-functional, and transitional requirements.
• Interpret business data, identify trends, and formulate informed recommendations.
• Occasionally act as project manager or expert advisor on key initiatives.
• Coordinate and manage ERP projects, ensuring deadlines and budget are met.
• Provide technical and functional support for ERP systems.
• Train users on new features and support them in the transition.

Your profile

• Bachelor's degree in Information Technology, Administration, or equivalent experience.
• Minimum of 7 years of relevant experience in functional analysis or IT system integration.
• Excellent understanding of business objectives and ability to translate needs into effective solutions.
• Strong skills in critical thinking, analysis, problem-solving, and communication.
• Hands-on experience in ERP projects or digital transformation.
• Good mastery of Agile environments and requirement documentation tools.
• Knowledge of BPMN, UML, user stories, use cases.
• Knowledge of SQL queries.
• Strong communication skills in French and English, to effectively interact with bilingual clients and business partners (both orally and in writing).
• Knowledge of best practices in business process management and information technology.
• Ability to work in a dynamic environment and manage multiple projects simultaneously.
• Occasional travel to our branches in Quebec and Ontario.

Assets

• Knowledge of Salesforce.
• Experience with CMS, e-commerce platforms, or BI tools.
• Familiarity with the equipment rental or retail sectors.
• Good knowledge of personal information protection in accordance with Act 25.

Other information

• Occasional travel to our branches in Quebec and Ontario.
• Hybrid position.

Why you'll love it at LOU-TEC

A united team: accessible managers, real teamwork, warm atmosphere, and regular one-on-one meetings with your manager to support you.

You grow with us: continuous training, and concrete career progression.

An ambitious project: participate in LOU-TEC's transition from a provincial leader to a national player.

Work-life balance: great flexibility thanks to open and close managers, with the means and tools of a large company, but the proximity of a local team.

LOU-TEC – large-scale employment 100% Quebec-based, Lou-Tec is today a leader in tool, heavy machinery, and specialized equipment rental.

For over 45 years, we support those who build. With over 1,000 categories of equipment, including the largest fleet of lifting equipment in the industry, we are where it happens. On the job sites. In action. In the concrete.

Our growth is driven by one thing: the will to do better. We invest in high-performance equipment, cutting-edge technology, and most importantly, in the people who make it all happen.

At Lou-Tec, we don't just rent machines. We support projects. We find solutions. We contribute to advancing Quebec. With competent and engaged teams.

Come expand your playing field.

In the course of some interview processes, we use artificial intelligence tools to support the evaluation of applications. Verbal consent from the candidate will be required before any use, and all collected data will be processed confidentially, in accordance with applicable personal information protection standards.

*The use of the masculine gender has been adopted to facilitate reading and has no discriminatory intent.*

Education

• Preferred: Bachelor's degree or better in Information Technology or related field