Returns Advisor

Job Title: Returns Advisor

Who are we?

At Consignaction, our commitment to reducing waste is fundamental. "Nothing is lost, everything is transformed." We strive to facilitate the management of beverage container deposits. By managing the deposit system, developing programs that maximize recovery, and ensuring everyone's participation, we work towards a circular economy and fight against climate change. This is our direct contribution to a more sustainable future.

With beverage container return locations spread across the entire Quebec territory, we work to offer citizens an accessible, fast, modern, efficient, and eco-friendly service. All this thanks to the engagement of citizens, our members, and our partners.

What we offer after three months of continuous service

• For employees working at least 20 hours per week:
• + Collective insurance program;
• + Simplified retirement plan;
• + Access to telemedicine;
• Complete Job Description

Reporting to the Territory Supervisor, the Returns Advisor is responsible for the daily operation and proper functioning of the return location. The person in this position will assist citizens in the process of returning deposit containers. A training program is offered to all new employees.

Main Tasks and Responsibilities

• Provide service to citizens and welcome external suppliers;
• Count the returned containers using the available tools;
• Separate materials;
• Operate the return point system and other equipment;
• Perform regular maintenance of the workstation;
• Operate small handling equipment;
• Ensure the proper functioning of the equipment on site and carry out the necessary procedures when required;
• As needed, train colleagues and share knowledge;
• Perform any other related tasks (e.g., preparation of shipments, inventory, reports, cleaning of work areas including the bathroom, etc.).

Desired Profile

• Experience in customer service;
• Excellent interpersonal skills;
• Ability to work in a team;
• Continuous learning capacity and ability to work autonomously;
• Ability to work in an environment that is under construction and constantly evolving;
• Ability to use computer tools.

Requirements

• High school diploma (DES) or equivalent relevant experience;
• Proficiency in French;
• Respect for availability schedules;
• Ability to work in variable conditions (hot, cold, humid);
• Ability to perform repetitive movements;
• Capacity to lift loads of at least 20kg;
• Demonstrate adaptability.
• Salary: 20$/hour
• Work Location: 477 Jutras E Blvd, Victoriaville, QC G6P 7H4