Doorman/Doormen

Additional Information

Available on weekends and holidays. Customer service experience is an asset. Bilingual English/French is an asset. Discounts on worldwide travel and loyalty program

Job Number 26077482

Job Category

Rooms & Guest Services Operations

Location 690 Rene Levesque Blvd East, Quebec City, QC, Canada, G1R 5A8VIEW ON MAP

Schedule

Part Time

Located Remotely?

N

Position Type

• Non-Management
• Pay Range:
• $20.01-$22.23 /h

Welcome and escort clients to their rooms. Open doors and assist clients and visitors entering and exiting the property. Provide clients with information about the property's amenities, services, and operating hours, as well as points of interest and activities in the area. Identify and explain to clients the features of the room (e.g., room key usage, mini-bar, where to find ice and vending machines, the safe in the room, and laundry service). Transport clients' luggage between the rooms and the designated concierge area. Assist with the storage and retrieval of luggage. Assist clients and visitors with getting in and out of vehicles, including helping clients with loading and unloading luggage. Provide clients with directions. Arrange transportation (e.g., taxi, shuttle) for clients and visitors, and log transportation requests in advance as needed. Communicate parking procedures to clients and visitors.

Follow and apply all chain security policies and procedures; report maintenance issues, accident risks, accidents, or injuries; complete required safety training and obtain necessary certifications. Ensure that your uniform and appearance are clean and professional. Respect the confidentiality of proprietary information; protect company property. Support all colleagues and treat them with dignity and respect. Support the team in achieving common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Assist with moving, lifting, carrying, transporting, and placing objects weighing more than 75 pounds (34 kg). Stand, sit, or walk for a prolonged period or for a full shift. Move at the required speed to respond to work situations (e.g., running, walking, jogging). Read and visually check information in a variety of formats (e.g., small print). Reach objects above the head and below the knees, including bending, twisting the body, pulling, and crouching. Move on sloped, uneven, or slippery surfaces. Climb and descend stairs and service ramps. Welcome and recognize all clients according to company standards. Speak to others using clear, appropriate, and professional language and answer the phone using appropriate etiquette. Remain vigilant to detect unwanted persons on the property. Perform all other tasks requested by supervisors and that match the position.

RECOMMENDED QUALIFICATIONS

High school diploma or equivalent.

No related work experience.

No supervisory experience.

No license or certification.

*At Marriott International, we are committed to promoting equal employment opportunity, welcoming all individuals, and providing equal opportunities to all. We have created an environment where our employees' differences are appreciated and celebrated. Our greatest strength lies in the diversity of cultures, skills, and experiences of our employees. We strive to prevent discrimination based on protected categories, including disability, veteran status, and any other category covered by applicable law.* *Notice to Applicants: Delta Hotels Quebec takes seriously its responsibility under applicable provincial legislation and will accommodate applicants who require adaptation. If you require accommodation in connection with this job posting or your online application, please contact us at 905-366-5227 or by email at* *CanadaApplicationAccommodation@marriott.com* *so that a member of our Human Resources team can address your request. Please note that this phone number and email address are only for individuals requiring accommodation to apply for a job.*

Delta Hotels offers a travel experience designed with meticulous attention to detail to meet the needs of frequent travelers. Our guests always find what they need at Delta Hotels, and we strive to eliminate the unnecessary. At Delta Hotels by Marriott, we always behave warmly and efficiently, so our guests can focus on what matters most. Strongly established in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across the world. If you enjoy providing useful service and focusing on important details, we invite you to explore the jobs available at Delta Hotels by Marriott. By joining Delta Hotels, you will become part of Marriott International's portfolio of brands.

Join a company that gives you the opportunity to give your best, find a sense of purpose in your career, be part of an exceptional international team, and become the best version of yourself.