Accounts Receivable & Order Entry Clerk

Jade Bath is a growing plumbing-fixture company specializing in stylish, high-quality bathroom products, including bathtubs, vanities, toilets, shower doors and accessories. We supply major retailers and other customers across Canada.

We are looking for an organized and detail-oriented Accounts Receivable & Order Entry Clerk to support our accounting, sales and customer-service operations.

Key Responsibilities

Accounts Receivable

• Prepare and issue customer invoices and credit notes.
• Record and apply customer payments accurately.
• Monitor customer accounts and follow up on overdue balances.
• Send account statements and respond to billing inquiries.
• Investigate payment discrepancies, deductions and short payments.
• Reconcile customer accounts and resolve outstanding issues.
• Maintain accurate and up-to-date customer records.
• Assist with month-end reporting and other accounting tasks as required.
• Order Entry and Customer Support
• Enter customer purchase orders accurately and promptly.
• Verify product numbers, quantities, pricing, discounts and shipping information.
• Review orders for inventory availability and communicate backorders or potential delays.
• Coordinate with customers, sales representatives, the warehouse and logistics team.
• Provide customers with order confirmations, shipping updates and related documentation.
• Process order revisions, cancellations, returns and replacement requests.
• Maintain accurate order records and supporting documentation.
• Assist with general administrative and customer-service duties when required.

Qualifications

• Minimum of 1–2 years of experience in accounts receivable, order entry, accounting support or a similar administrative role.
• Strong attention to detail and a high level of accuracy.
• Excellent organizational and time-management skills.
• Comfortable working with numbers and handling multiple priorities.
• Proficiency in Microsoft Excel, Outlook and general office software.
• Experience with accounting, ERP or order-management software is an asset.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a team.
• Bilingual in English and French is strongly preferred.
• Experience in wholesale, distribution, plumbing fixtures, building materials or retail supply is considered an asset.

Benefits

• Disability Insurance
• Supplementary Health Insurance
• Life Insurance
• Paid Time Off
• On-site Parking
• Location: On-site