Customer Service Advisor

Founded in 2020, Édifia Groupe Immobilier is a real estate development company. Born from an association of leaders leveraging several years of expertise in the real estate sector, Édifia stands out for its human approach, operational rigor, and the quality of its projects. The company contributes to the creation of sustainable and efficient living environments through large-scale projects carried out in partnership with various actors in the field.

In just five years of growth and strategic collaborations, Édifia has positioned itself as an important player in the Quebec real estate sector. Édifia benefits from a stimulating collaborative environment and the expertise and solidity of a group recognized in the Quebec construction industry. Joining Édifia means evolving within a passionate team where commitment, professionalism, and talent development are central.

ROLE AND RESPONSIBILITIES

• Respond to emails and information requests related to rentals;
• Communicate with current tenants to coordinate visits;
• Update the list of vacant and rented apartments;
• Follow up on prospects;
• Perform customer service follow-ups;
• Welcome new tenants and ensure a smooth transition;
• Manage key handovers and other logistical aspects related to moving in;
• Perform all other tasks related to rental management.

REQUIRED QUALIFICATIONS AND SKILLS

• DEP in sales, experience in sales or customer service (an asset);
• Excellent proficiency in Microsoft Office;
• Excellent communication and persuasion skills;
• Autonomy and initiative;
• Strong motivation for sales;
• Must hold a valid driver's license and have a vehicle for travel.

BENEFITS ASSOCIATED WITH THE POSITION

• Attractive remuneration
• Full collective insurance
• Collective REER with employer contribution
• Holidays and CCQ calendar public holidays
• Hybrid remote work and flexible hours
• Professional development
• Inclusive company culture
• Dynamic and warm work environment
• Corporate attire
• Several company events

Join our rapid growth!

*** Only selected candidates will be contacted. We will consider your resume for other positions. The use of the masculine in this document is solely to lighten the text.

Benefits

• Dental Insurance
• Disability Insurance
• Supplementary Health Insurance
• Life Insurance
• Vision Insurance
• Paid Vacation
• Equal REER Contribution
• Company Events
• Flexible Start and End Times
• Employee Assistance Program
• Wellness Programs
• On-site Parking
• Casual Attire
• Work from Home
• Location: Hybrid remote work in Lévis, QC (G6W)