Payroll Specialist

CGI Payroll Service Center (CSP) offers all-in-one cloud solutions that simplify payroll and human capital management. We are proud of our privileged relationships with clients, and their satisfaction rate is indeed very high.

Every day, our associates help hundreds of clients process their employees' payrolls across various industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 700 professionals and 70,000 clients!

We are looking for a reliable and motivated person. Are you ready to play a decisive role?

Within a dynamic and collaborative team, the Communication Advisor plays a key role in designing, coordinating, and distributing strategic communications aimed at our clients, partners, and internal teams. You will contribute to high-impact projects that support the organization's growth, customer experience, and operational excellence.

We are looking for a creative, rigorous, and results-oriented person capable of thriving in a constantly evolving environment. If you enjoy transforming complex information into clear and mobilizing messages and wish to contribute to the success of an organization recognized for its innovation and corporate culture, we would like to meet you.

The Payroll Product Specialist acts as a functional expert for CGI's payroll solutions. They support sales, project, and support teams to ensure successful implementation, optimal use of the solution, and regulatory compliance for pan-Canadian clients.

Functions and Responsibilities

• Serve as the functional expert for CGI's payroll and human capital management solutions (Payroll, time management, and HR).
• Support the sales team: product demonstrations, client needs assessment, responses to Requests for Proposals (RFPs).
• Advise clients on payroll processes and local regulatory obligations.
• Contribute to professional services missions requiring in-depth expertise in payroll, time management, and HR.
• Collaborate with the expertise center on complex payroll or product parameterization issues.
• Conduct training sessions and produce user support materials.
• Gather client feedback and contribute to the continuous improvement of the product and services.
• Organize promotional events for the CGI brand.

Qualities Required to Succeed in This Role

• 5 to 10 years of experience in the payroll domain, in consulting or support for payroll and HR solutions.
• Practical knowledge of the solutions and various Canadian payroll/HR systems.
• Ability to simplify complex subjects for business and non-technical stakeholders.
• Ability to collaborate and communicate effectively with stakeholders to gather, clarify, and communicate business needs.

Key Skills

• Experience in pre-sales, consulting, or business analysis.
• Knowledge of HRIS / data flow integrations.
• Certification from the National Payroll Institute or equivalent professional qualification.
• Customer orientation and service mindset.
• Rigor and attention to detail.
• Analytical and problem-solving mindset.
• Bilingualism in French and English, both orally and in writing.
• Ability to simplify complex subjects for business and non-technical stakeholders.

CGI provides a reasonable estimate of the salary range for this position. This range is determined based on various factors, including skill level, geographic market, experience, and education, as well as licenses and certifications. Reward decisions are based on the facts and circumstances of each individual case. A reasonable estimate of the current salary range is $60,000 - $115,000.

Together, as owners, we put our expertise to work.

Life at CGI is rooted in shareownership, teamwork, respect, and a sense of belonging. At CGI, you can unleash your full potential because...

We invite you to become an owner on day one as we work together to turn our dream into a reality. That's why we refer to ourselves as CGI associates, rather than employees. We benefit from the collective success and actively contribute to the direction and strategy of our company.

Your work creates value. You will develop innovative solutions and build lasting relationships with your colleagues and clients, while having access to global capabilities to bring your ideas to life, seize new opportunities, and benefit from cutting-edge sectoral and technological expertise.

You will advance your career by joining a company built to grow and last. You will be supported by leaders who have your health and well-being at heart and who will help you seize opportunities to enhance your skills and broaden your horizons.

At CGI, we value the richness that diversity brings and are committed to fostering a workplace where everyone thrives. We collaborate with our clients to build more inclusive communities and enable all CGI associates to succeed. As an equal opportunity employer, it is important to us that you can give your best during the recruitment process. If you require any particular accommodation, please inform your recruiter.

This same commitment to equity extends to our use of technology. To support our recruitment team, AI tools may be used to assist in evaluating applications, without ever replacing human judgment. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us by email. Please note that this email is strictly reserved for accessibility requests and cannot be used to check the status of an application.

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