Deputy Director - Production, Integrity and Business Intelligence

Description

• Build the future with us

Do you enjoy developing people as much as delivering results? Do you believe that an engaged, supported, and trusted team can achieve great things?

The Systems Financial Excellence Center leadership team of the Financial Services and Actuarial Services Vice Presidency is looking for an authentic, mobilizing leader with a strong sense of ownership to oversee the production, integrity, and business intelligence of financial systems. In a constantly evolving environment, you will contribute to the performance of strategic systems while supporting a talented team in their development and success.

What you will accomplish with us

As a Deputy Director, Production, Integrity, and Business Intelligence, you will be at the heart of our mission. Here are the main responsibilities:

• Lead a team of 10 to 15 professionals dedicated to the operational support of financial systems.
• Ensure the performance, mobilization, and development of talent, while ensuring their well-being.
• Manage human resources (recruitment, performance appraisal, etc.).
• Provide level 2 support of quality to internal partners and meet their expectations.
• Manage critical incidents. Assess severity, prioritize actions, and coordinate stakeholders.
• Drive, maintain, and optimize financial processes and systems to ensure reliable, scalable, and compliant services and tools.
• Support the implementation of new financial modules, systems, or processes.
• Establish and track key performance indicators to measure the efficiency of services and the health of systems.
• Participate and evolve the governance of financial systems.
• Actively participate in committees and meetings related to your responsibilities.
• Promote the identification of inefficiencies and continuous improvement of work methods.
• What could accelerate your success in this role
• We are looking for a person who:
• Holds a bachelor's degree in accounting, actuarial science, administration, SIO, finance, or another relevant field.
• Has a minimum of 10 years of experience in a role close to financial systems, including 3 years of experience in management.
• Is recognized for their mobilizing, authentic, and human leadership.
• Demonstrates a strong sense of ownership and fully assumes the results of their team and activities.
• Shows curiosity, learns quickly, and adapts easily in a complex and constantly evolving environment.
• Knows how to mobilize teams in a transformation context while maintaining a healthy, collaborative, and respectful work environment.
• Is able to build trust quickly and establish strong partnerships at all levels of the organization.
• Gives great importance to the development of people, listening, and supporting team members.
• Has relevant experience in the insurance and financial products sector, an asset.
• Has intermediate knowledge of French and English, both spoken and written, due to daily interactions with colleagues or partners from across Canada and the United States.

Why you will love working with us

• A work environment where learning and development merge with a collective quest for excellence.
• A healthy, safe, equitable, and inclusive environment where potential can express and develop freely.
• The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive social benefits: Flexible collective insurance, Competitive retirement plan, Share purchase plan, Vacation and well-being days plan, Telemedicine, Employee and family assistance program, Ergonomic furniture program, Performance bonuses, Discounts on iA products, and more!
• Apply now and take the lead in your career, where your talent truly matters!
• Hesitating to apply?

At iA, we believe in potential and value the diversity of experiences. If this role inspires you, dare to apply – your place might be with us and we want to get to know you!