Technical Advisor

Job Title: Technical Advisor

Work Location: Groupe JLD-Laguë – Ange-Gardien 122 Rue Laguë, Ange-Gardien, Quebec, Canada, J0E1E0

Employment Type: Full-time

Day, Week

Hours per Week: 40 hours

Intermediate to Advanced Experience: Salary of $23 to $30 per hour + bonus and overtime

Are you looking for a career and challenges OUT OF THE ORDINARY? That's where it happens!

The Groupe JLD-Laguë is one of the most important John Deere dealerships in Eastern Canada, with 19 locations in Quebec and Ontario. Recognized as a leader in sales and service.

Human relations, friendly and cordial with clients and colleagues, all in a warm work environment, will be part of YOUR work environment. Daily stimulating challenges will allow you to leverage your expertise, knowledge, and skills to find innovative solutions for OUR clients. You will also be trained on the largest brand in the agricultural, commercial, and residential sectors – JOHN DEERE! You will be proud to contribute to essential work and something greater than yourself!

WHAT YOU WILL DO

We know you are an expert in customer service and repair management, so let's talk about what makes this position OUT OF THE ORDINARY.

With us, you will not just respond to client requests or generate work orders. You will be a pillar of a dedicated team committed to providing an exceptional customer experience, where every interaction is an opportunity to help, advise, and build lasting trust.

Your role will be much more than managing repairs and scheduling. You will play a key role in customer satisfaction and loyalty, while promoting our services and contributing to their success. With a stimulating environment and advancement opportunities, you will have everything you need to grow with us.

WHAT WE OFFER

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Group health insurance after only 3 months of seniority, to provide you with peace of mind. Additionally, a dental plan and virtual medicine are part of this package!

• REER with employer contribution, so you can build your future while enjoying the company's support, after 3 months of seniority.

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An annual amount for your safety boots, so you are always well-equipped and safe.

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Work clothes provided, so you are always ready to tackle the day in optimal conditions.

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Paid personal days off, because your well-being and balance are a priority.

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Access to virtual medicine, fully covered by the company, so you can consult a healthcare professional quickly and easily.

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An employee and family assistance program, covering all aspects of holistic health, to provide you with support when you need it.

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Exclusive discounts for you and your family, to make your purchases more accessible!

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Continuous training with technical sessions led by our expert trainer and by John Deere, so you can always stay at the forefront.

WHAT WE LOOK FOR IN YOU

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DEP in mechanics or parts (an asset).

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Experience as a technical advisor (agricultural, industrial sector) will be considered an asset.

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Do you have a true passion for the agricultural, commercial, or industrial sector?

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Functional English is an asset to serve the anglophone clientele in relation to the position.

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Verbal communication, active listening, understanding of the client's needs, rigor in your research, and a certain passion for customer service!

Join our team of over 550 employees quickly and build your OUT OF THE ORDINARY career – with us!