Reception and File Preparation Agent for Medical Evaluation

Ministry or OrganizationMinistry of Labour

Number of Positions to be Filled1

Employment StatusOccasional

General Information

Are you a detail-oriented person? Are you comfortable in a work environment that combines document management, use of computer solutions, and customer service?

Become a reception and file preparation agent for medical evaluation at the Medical Evaluation Bureau (BEM) of the Ministry of Labour.

• This position is performed in person.
• Located at 200 Sainte-Foy Street, Québec
• Expected start date in October

An occasional position for a duration of 1 year minus 1 day.

Salary from $44,288 to $58,569 per year, depending on experience1

Challenges to Overcome!

The person holding this position is responsible for preparing and assigning worker files to BEM members. They also welcome workers during their medical evaluation meetings.

More specifically, the person holding this position must:

• Enter, validate, prepare, and process medical evaluation files in the internal management system.
• Assign files to doctors based on priorities and their availability.
• Verify the compliance of requests, ensure the presence of required documents, and follow up on incomplete or non-compliant files with the Commission for the Safety, Health, and Quality of Life at Work (CNESST).
• Determine appropriate medical specialties based on diagnoses and associated needs for files.
• Coordinate appointments by preparing invitations, communicating with workers, and confirming their attendance.
• Ensure communication with workers, doctors, CNESST, and other stakeholders to resolve file-related issues.
• Welcome workers, collect and validate their information, and register them in the management system.
• Manage visitor access and produce attendance reports.
• Answer phone calls, process messages, and forward information to relevant stakeholders.
• Prepare examination rooms and ensure the smooth running of daily appointments.
• Manage mail, faxes, file updates, archiving, and document filing.
• Be Part of the Team

The Ministry of Labour contributes to the social and economic development of Quebec by promoting fair working conditions, safe workplaces, harmonious labour relations, and disseminating relevant information about work in all sectors.

To learn more, visit your careers page...

Good Reasons to Work With Us

• 20 days of vacation after one year of service and 13 paid holidays.
• A favorable pension plan.
• Parental leave.
• An employee assistance program and family support program.
• A structured training plan and support that promotes learning and success.
• A direct contribution to improving service quality.
• A dynamic work environment focused on collaboration, knowledge sharing, and teamwork.

The Quebec Public Service offers a multitude of distinctive benefits. To learn more, visit Working in the Quebec Public Service on Quebec.ca.

Desired Profile and Application Procedures

Job Requirements:

• Hold a diploma in professional studies in the field of administration, secretarial work, accounting, or any other relevant field, or an equivalency certificate recognized by the competent authority.

The application of a person who is in the process of completing the final year of studies required to obtain the required diploma may be considered.

Or

• Hold a secondary school certificate equivalent to the 11th grade or a 5th year of secondary school recognized by the competent authority, or an equivalency certificate recognized by the competent authority, and have one year of relevant experience for the administrative support agent class.

For consideration, any schooling completed outside of Canada must be subject to a comparative evaluation (equivalency certificate) issued by the Ministry of Immigration, Francization, and Integration.

The candidate who does not have the required year of experience is admitted on the condition that they compensate for the missing year of experience with one year of post-secondary education with relevant training for the administrative support agent class.

• Possess Canadian citizenship, permanent resident status, or a work permit issued by the federal competent authority to occupy a position in the Quebec Public Service.

A person awaiting proof of permanent resident status or a work permit issued by the federal competent authority may be considered. However, they must be authorized to work legally in Canada at the time of their appointment.

• Have appropriate French language skills for the functions.
• Considered an Asset:
• Work experience involving tasks related to:
• Medical archiving
• Data entry
• Visitor reception
• Customer service
• Application Procedures

Application Period: From July 30 to August 12, 2026, at 23:59.

After processing your application, it is possible that this offer will no longer be accessible in your online file. Therefore, we suggest that you keep a copy of this offer for future reference.

Application: The application must be submitted using the online application form. To submit your application, you must click on "Apply". Note that you must save your file and click on the "Submit" button to register for the selection process.

You must attach the documents confirming your admission no later than 24 hours after the end of publication, i.e.:

• A copy of the diploma or official transcript for studies completed in Quebec or another Canadian province;
• A copy of the comparative evaluation of studies completed outside of Canada from the Ministry of Immigration, Francization, and Integration (MIFI) (equivalency certificate) if you obtained your diploma outside of Canada.

Please note that it is your responsibility to provide a complete and detailed file. It is important to detail your education and work experience.

This information is used to identify applications that best match the desired profile and to determine the salary establishment. Once your application is submitted, the information contained in the form cannot be modified.

No resumes are accepted, nor any applications submitted by mail, email, or fax. Only selected candidates will be contacted.

Information on the Selection Process or Modifications to Your Application Form (During the Display Period): Talent Attraction and Acquisition Service – by email: recruitment@mess.gouv.qc.ca.

Information on the Position's Responsibilities: Mr. Evens Flerimond, by email: ...

Information on Online Application Procedures:

If you experience difficulties online during the application period, you can contact the Quebec Region Dotation Assistance Centre at 418 528-7157, or elsewhere in Quebec, at the toll-free number 1 866 672-3460.

*The Quebec Public Service applies equal employment opportunity measures for women (for certain specific job classes), visible and ethnic minorities, people with disabilities, Anglophones, and Indigenous peoples.* 1. The amounts associated with the different steps can be consulted on the Treasury Board Secretariat's website.

Work Location Address

• 200 Sainte-Foy Street, Quebec, Quebec, Canada, G1R4X6
• Administrative Region
• Capitale-Nationale
• Employment Domain
• Administration, Business, Accounting, and Finance
• Job CategoryOffice Jobs
• Body - Job Class506.30 - Administrative Support Agent
• AvailabilityWeek
• Work ScheduleDay
• Number of Hours per Week35 hours