Front Desk and Housekeeping Attendant

Do you believe every contact can make a difference? Do you want your "8 to 4" to contribute to something greater?

Join our team!

What you bring, we value at 100%

At the Quebec Cancer Foundation, we put the human at the heart of everything. Your daily tasks are not limited to cleaning or answering the phone: you welcome people going through a difficult time and offer them a bit of relief, a lot of warmth, and (often) an express guided tour of the common kitchen. We are looking for a passionate, caring, versatile professional—not afraid of an unexpected water damage—who wants to put their skills to work for Quebecers affected by cancer. Do you have a service-oriented mindset and want to make a concrete difference in people's lives? You might be the rare gem we're looking for.

It's simple: our world helps more people.

If you're also the type to celebrate every good moment (even with an improvised cake or coffee in the kitchen), you might enjoy being part of our team.

Your future workplace

• Location: Quebec
• Start date: as soon as possible
• Employment type: full-time permanent
• Hours: 8:00 AM to 4:00 PM, Monday to Friday
• Hourly wage: $20
• Your responsibilities

Reporting to the Hospitality Supervisor (she's really great, it's in her title), the incumbent will be primarily responsible for ensuring a clean, safe, and warm environment for residents, while ensuring their welcome, well-being, and safety. You will have to respond to their requests, control access to the building, welcome visitors, handle phone reception, and perform certain administrative tasks, as requested by your immediate supervisor.

Concretely, you will

• Welcome residents, visitors, volunteers, suppliers—everyone—with your best smile and provide the requested information.
• Answer calls, emails, questions, and "I forgot my room key" with patience and good humor, provide the requested information, and direct calls to their intended recipient or leave a message informing them of received calls.
• Take reservation requests by phone and submit them to your supervisor for processing.
• Respond to resident requests during their stay, remind them as needed of the rules to follow, and ensure their compliance.
• Report any resident complaints or anomalies to your immediate supervisor.
• Perform cleaning and maintenance tasks according to the established plan or as requested by your immediate supervisor.
• Rearrange rooms after meetings or activities (yes, straighten the chairs too).
• Ensure the safety and health of residents by applying the current rules and policies, as well as the fire emergency plan in case of fire, theft, vandalism, power outage, or other events.
• Implement the provisions for the curfew period and access control to the building once it is in effect.
• Perform surveillance rounds according to the frequency and in the determined locations.
• Perform certain administrative tasks, as requested by your immediate supervisor.

Your strengths and experience

• Secondary V
• Minimum 2 years of relevant experience
• Demonstrate empathy and listening skills towards the served clientele
• Strong sense of organization, judgment, priorities, and autonomy
• Good knowledge of MS Office suite
• SIMDUT certification and first aid (welcome bonuses)
• Apply now! Send your resume to jlamontagne@fqc.qc.ca
• Only candidates selected for an interview will be contacted. Thank you!
• Contact Information
• Quebec Cancer Foundation
• 2375 Avenue de Vitré
• Quebec, QC, G1L 5B3
• It's all about the human

For over 45 years, the Quebec Cancer Foundation has been putting its shoulder to the wheel—and with the heart in the right place—to support, every day, the thousands of Quebecers affected by cancer, as well as their families. Thanks to the funds raised, we deploy programs for physical well-being and psychological support, and housing in our regional centers in Gatineau, Lévis, Montreal, Quebec, Rouyn-Noranda, Sherbrooke, and Trois-Rivières. We hold the largest housing network in oncology in the entire province (that's not nothing!). We also don't forget the young: our Programme à Félix is specifically for those aged 15 to 39 to offer them tailored support. And no matter where people live in Quebec, our Info-Cancer Services are there to answer their questions, listen to them, and comfort them, without judgment or a robot on the other end of the line.

But the Foundation is also a workplace where it's nice to be. A warm, flexible, human place where teamwork doesn't just mean Teams meetings. Here, every voice counts, every idea has a place, and support isn't just for patients: it's for us too. Because taking care of others starts with taking care of our world. And we believe in workplace well-being—with coffee on tap and laughter guaranteed (or almost!). In fact, our "Bien au travail" certification doesn't lie—come and see for yourself.

To discover our impact and our universe: cancerquebec.ca