IT Team Lead

• On-site*
• You must be a resident of Quebec or Montreal**
• IT Team Lead

Are you an IT leader who loves action, complex environments, and making a concrete impact?

Lacroix Médecine Privée is growing and is looking for an IT Team Lead to drive its technological operations across the network.

Full-time, permanent position, with a key strategic and operational role.

Based in

Quebec or Montreal

Occasional travel within our network (Montérégie, Laurentides, Outaouais)

The role is primarily based in

Laval with occasional travel to

Saint-Sauveur and Gatineau .

Who are we?

For over 15 years,

Lacroix Médecine Privée has been transforming access to healthcare in Quebec.

👉 17 clinics (including one in Florida) 👉 2 operating rooms 👉 1 state-of-the-art laboratory

Our mission: To provide human, accessible, and high-quality care .

Our reality: an organization in hypergrowth, where technology is at the heart of the patient experience.

OUR MISSION

To be the reference in private healthcare.

OUR VALUES

Passion | Respect | Integrity | Commitment | Innovation.

What we are looking for

• Reporting to the IT Director, you are

the conductor of technological operations.

You don't just manage — you optimize, structure, and elevate .

Concretely, You Will

• Take charge of all IT operations (infrastructure, networks, security, support)
• Mobilize, lead, and develop your technical teams
• Ensure optimal and continuous performance of critical systems
• Manage major incidents with calm, rigor, and efficiency
• Drive KPIs, SLAs, and ensure a high level of service quality
• Structure and optimize processes (change management, continuous improvement, governance)
• Optimize vendor and IT cost management
• Strengthen cybersecurity and continuity plans
• Actively contribute to strategic IT decisions
• Ensure compliance with security and regulatory standards
• Develop, maintain, and test business continuity and backup plans
• Provide, when required, technical support to users for network or system issues, including remote or on-site troubleshooting, incident resolution, and training (especially in cybersecurity)

👉 You are at the heart of operations.

👉 Your impact is direct on clinics, doctors… and patients.

The profile we are looking for

Experience

• 7+ years in IT
• 3+ years in team or operations management
• Experience in multi-site environments (essential)
• Certifications (asset): ITIL, PMP, CISSP, Azure
• University degree in computer science, information technology, or related field
• Leadership and Key Competencies
• Motivational, structuring leader, strongly results-oriented
• Solid strategic vision of IT operations
• Ability to thrive in ambiguity and make quick, informed decisions
• Excellent analytical and risk management skills
• Experience in managing complex multi-site environments
• Ability to lead and coordinate multiple technical teams
• Effective management of critical situations, with calm and mastery
• Strong orientation towards continuous improvement and operational performance
• Technical Expertise
• Infrastructure (servers, virtualization, storage)
• Microsoft ecosystem (AD, M365, Azure)
• Networks (LAN/WAN, VPN, firewall)
• Cybersecurity and IT governance
• Cloud and hybrid environments
• Monitoring and performance tools

Interpersonal and Organizational Skills

• Communication: Ability to clearly and effectively communicate with technical teams and management.
• Time management: Ability to manage both operational and strategic priorities simultaneously.
• Team spirit: Ability to foster collaboration between technical teams and internal departments.
• Adaptability: Ability to adapt to a constantly evolving technological environment.
• Strategic leadership: Ability to make structuring decisions and positively influence the organization.
• Stress management: Ability to handle critical situations and major incidents with calm and efficiency.

Conditions

• Full-time (40 hours/week)
• On-site
• Occasional travel (vehicle required)
• Probation period of 3 months
• Availability
• On-call duty (evenings and weekends, as operational needs require)
• Required availability in case of major incident
• 👉 Because you are the person we can count on when every minute counts

Our benefits

• Cell phone bonus, $60
• Lacroix gift card of $500/year with quick access to doctors;
• Annual health account of $1,100;
• FTQ pension fund with employer contribution;
• Annual training account linked to your job;
• Opportunities for development and growth within the organization;
• Employee reserved space;
• Annual leave;
• Free parking;
• Nearby bus networks;
• Modern, bright, and up-to-date workspace;
• Event: A festive and informative corporate event;
• Coffee on tap and employee lounge!

Join us!

Contribute to reinventing the patient experience in Quebec within a rapidly expanding organization.

👉 Apply now and make a real difference.