Lead Product Analytics

*Depending on the position, Bombardier offers flexible and hybrid work policies.*

Why join us?

At Bombardier, we design, build, modify, and maintain the world's most advanced aircraft for the most discerning individuals, businesses, governments, and military entities. We set the highest standards through our people-centered approach, always defining excellence together.

Working at Bombardier means delivering the best. Every day, you're part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we enable each individual to reach their full potential in their own way, because the best work happens when you're free to be yourself and share your unique expertise.

Our benefits

To ensure the well-being of our employees, we offer a comprehensive and competitive benefits program, which includes the following:

• Insurance plans (Dental care, Medical care, Life insurance, Disability insurance, and more)
• Competitive base salary
• Retirement savings plan
• Employee assistance program
• Telehealth program

SUMMARY

We are looking for a product analytics leader, both strategic and operational, to improve how we design, develop, and optimize our digital products — including our web platforms and mobile applications.

This role is directly integrated into product teams and plays a key role in decision-making. You will be responsible for defining product analytics practices across the portfolio, while generating actionable insights that influence priorities and roadmaps.

As a unique expert in product analytics, you will be responsible for establishing standards, ensuring that every feature is measurable, and transforming user behaviors into clear product decisions.

This role directly contributes to improving digital decision-making to elevate the customer experience. We are looking for a curious, customer-oriented person, and motivated to deeply understand users, their behaviors, and their needs.

MAIN RESPONSIBILITIES

• 1. Product Analytics Governance and Standards
• Define and enforce product analytics standards across digital platforms
• Structure measurement frameworks (KPIs, event taxonomies)
• Approve tracking plans before production
• Integrate analytics requirements into the definition of "Done"
• Ensure a single source of truth for product metrics
• 2. Product Development Integration
• Collaborate with PMs, designers, and developers
• Ensure that every feature and journey is measurable from the start
• Integrate analytics requirements into user stories and acceptance criteria
• Validate data quality during production releases
• 3. Insights and Product Influence
• Analyze user behaviors (web and mobile) to identify friction points and opportunities
• Produce high-impact analyses to guide product priorities
• Challenge assumptions with concrete data
• Translate insights into actionable recommendations
• 4. Cross-Portfolio Vision
• Identify trends across different digital products
• Provide end-to-end customer journey visibility
• Highlight improvement opportunities at the ecosystem level
• 5. Advanced Data Analysis and Utilization
• Use BigQuery for advanced analyses and cross-data source integration
• Combine product, operational, and transactional data
• Go beyond standard dashboards to address concrete challenges
• 6. Data Quality and Governance
• Ensure the quality, consistency, and integrity of analytical data
• Maintain documentation of standards and definitions
• Align data sources to avoid inconsistencies
• 7. Internal Capability Development
• Develop self-service tools and dashboards
• Train teams on data utilization
• Promote a data-driven decision-making culture
• PRIORITIZE HIGH-IMPACT ANALYSES

Essential Requirements

• 7+ years of experience in digital product analytics or similar roles
• Advanced expertise with GA4, GTM, and BigQuery
• Strong understanding of web and mobile user journeys
• Demonstrated ability to influence product decisions with data
• Experience in agile environments with product teams
• Self-sufficiency and ability to structure a developing domain
• Strong curiosity and customer-centered approach, with a keen interest in understanding user behaviors

Assets

• Experience in aviation, logistics, or B2B platforms
• Knowledge of mobile tracking specifics (iOS/Android)
• SQL skills and data modeling capabilities
• #### Now that you're envisioning this role, apply and join the Bombardier team!

Please note: You don't need *all* the skills, knowledge, and experience required to apply for this position! We're not looking for the perfect candidate, but for a talented and passionate individual.

Bombardier is an equal opportunity employer and encourages individuals of all races, religions, ethnic origins, sexual identities, sexual orientations, ages, immigrant statuses, disabilities, or other legally protected characteristics to apply.

Job Analyst, Business Systems 1

Main Site Administrative Centre (CA)

Organization Aerospace Canada

Work Schedule

Employee Status Regular

Requisition 13141 Lead Product Analytics