Automotive Warranty Administrator

Automotive Warranty Administrator

Job - Permanent Full-time - Agent/Commission

Division: Porsche Centre Rive-Sud - Saint-Hubert, Quebec J3Y 5K2

As soon as possible

Schedule: Monday to Friday (Day)

Description

At Groupe Lauzon, our commitment goes beyond customer service, sales, or vehicle repair. We are committed to offering our employees opportunities to fully develop their professional potential and have a career that reflects their image within a family-owned business where priorities are centered on well-being, respect, pleasure, and self-improvement!

Thanks to initiatives such as our "Performance and Mobilization" sessions dedicated to supporting your professional journey, as well as the "Lauzon Internal Experience" program to celebrate key events with your colleagues, we ensure that your experience within our organization is both stimulating, enriching, and exciting.

Here, you are not just a number; you are an integral part of the Grande Famille Lauzon.

Groupe Lauzon consists of six dealerships representing three of the most prestigious German brands: Audi, Porsche, and Volkswagen. These exciting brands are known for manufacturing high-end vehicles, offering exceptional performance in their respective categories.

Discover your future workplace by clicking on the following link:

Responsibilities

• Under the direction of the service manager, your main functions will be:

Complete the necessary documents for processing claims, forward them to the manufacturer or supplier, and ensure their follow-up;

Ensure that the claimed amounts comply with the manufacturer or supplier's standards;

Follow up on claims to obtain payments quickly;

Analyze rejected claims by the manufacturer or supplier and, if necessary, resubmit them as soon as possible or obtain authorization to dismiss them;

Analyze and review credits;

Provide the accounts payable manager with documents for processing accounting entries, amounts to be received, payments, and credits related to warranties;

Train internal staff on warranty-related policies or changes;

Stay informed of all manufacturer recalls and bulletins;

Perform any other tasks related to the responsibilities of the position.

Requirements

The candidate must possess an intermediate mastery of English, particularly in reading and writing, to effectively read, interpret, and write communications issued by the manufacturer.

You have knowledge of automotive mechanics (required);

You have experience in managing claims with an automotive manufacturer, an asset;

You have the ability to work with different computer platforms;

You have analytical and meticulous skills.

Note: Competitive remuneration;

Collective insurance with employer contribution;

Bright and clean work environment;

Social benefits; 8 paid sick days; 6 paid holiday days during the holiday season;

State-of-the-art facilities;

Continuous training on the latest automotive technologies;

Free gym on-site;

And much more!

Notice to readers:

• The masculine gender is used only to lighten the text.

Only selected candidates will be contacted.

Location: On-site