Multimedia Specialist

Multimedia Specialist CM Labs is looking for a versatile Multimedia Specialist to become the creative backbone of our marketing team. This is a hands-on role that sits at the intersection of graphic design, web content, and video production and requires someone who can execute polished work independently while also knowing when and how to brief, direct, and manage external creative partners.

If you thrive in a fast-paced environment where no two days look the same, and you take pride in creating high-quality creative assets that strengthen the brand, support business growth, and deliver a consistent look and feel across every touchpoint, this role was built for you.

Video & Storyboarding

• Develop storyboards for video projects in collaboration with marketing and product teams.
• Manage external videographers from creative brief through final delivery, including coordinating shoot logistics, guiding production needs, and reviewing rough cuts to ensure the finished work is polished, on brand, and aligned with business goals.
• Handle light video editing for short-form content, social clips, and internal use cases (full production handled externally).
• Collaborate with marketing and internal teams on new video assets.

Graphic Design

• Create and update internal marketing materials including PDFs, presentations, one-pagers, and sales collateral.
• Maintain brand consistency across all internal creative assets.
• Brief and manage external design agencies for large-scale creative projects, reviewing deliverables and providing structured feedback.

Web Content

• Execute WordPress updates including new page builds, content edits, image updates, and layout adjustments (no development required).
• Coordinate with external web partners on larger site projects, serving as the internal point of contact for briefs, timelines, and review cycles.
• Ensure web assets are on-brand and optimized for clarity and usability.

About You

• We are seeking a candidate who:
• Brings a strong creative eye and takes pride in producing polished, on-brand assets that support business growth.
• Understands how design, video, and web content work together to tell a clear and compelling brand story.
• Balances creativity with consistency, ensuring every asset feels aligned with CM Labs’ brand and messaging.
• Moves comfortably between hands-on execution and coordinating with external creative partners.
• Communicates clearly and can translate creative direction, feedback, and business needs into actionable next steps.
• Maintains organized creative assets, file structures, and working documents so materials are easy to find, update, and reuse across the team.
• Thrives in a fast-paced, dynamic work environment where priorities shift and no two days look the same.
• Demonstrates strong attention to detail without losing sight of deadlines, audience needs, or business goals.
• Is curious, resourceful, and eager to improve creative processes, tools, and workflows.
• Collaborates well across marketing, product, sales, and external partners to bring creative projects to life.
• Uses good judgment to know when to execute independently, when to ask questions, and when to bring in additional expertise.

Qualifications

• 3+ years of experience in a multimedia, creative, or marketing production role.
• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premiere or equivalent).
• Experience with video storyboarding or production coordination.
• Hands-on experience with WordPress for content management and page creation.
• Excellent sensitivity to design, layout, and visual consistency.
• Experience in writing briefs or coordinating with external creative suppliers and agencies.
• Ability to work independently and manage multiple priorities simultaneously.
• Experience using artificial intelligence to support video creation and image production.
• Knowledge of Canva or Figma.
• Experience in a B2B or tech marketing environment.

English proficiency is required as this role involves frequent communication with external creative partners, suppliers, and collaborators outside of Quebec.