Administrative Support Clerk

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Employer: iA Financial Group

Office: 1080, Grande Allée Ouest

Main Work Location: Quebec, Quebec

Other Possible Work Locations: Montreal, Quebec

Activity Areas: Customer Service and Administrative Support

Job Number: JR10027300

Employment Type: Temporary Employment

Apply By: 2026-08-15

Description

• Build the Future with Us

Are you passionate about administrative tasks and eager to play a crucial role in supporting individual insurance operations? As an Administrative Support Clerk, you will directly contribute to the quality and efficiency of administrative processes related to contract administration.

This position offers a great opportunity to showcase your skills and fully leverage your potential within a caring and reliable company. Here, the human being and its development are at the heart of our concerns, fostering an environment conducive to collaboration and innovation.

What You Will Accomplish with Us

As an Administrative Support Clerk, you will be at the heart of our mission. Here are the main responsibilities: Participate in the opening of new client requests in the administrative system.

Index requests to the relevant transactional teams.

Send electronic delivery of documents related to contract modifications.

Update and correct client data to ensure compliance with Post Office Canada standards.

Enter information into various systems.

Process mail returns due to incorrect addresses.

Deposit letters and required documents into files to allow transactional teams to finalize files.

What Could Accelerate Your Success in This Position

We are looking for someone who:

Has a DEC or Bachelor's degree in administration, or any other relevant training.

Has a minimum of one year of experience in administrative support or a similar role.

Is recognized for their thoroughness, attention to detail, and concern for accuracy.

Demonstrates autonomy, proactivity, and the ability to effectively organize their work.

Shows great proficiency with computer tools and the Office suite.

Has an advanced level of French, both spoken and written, as well as an intermediate level of English, since the person holding the position will be called upon to communicate daily by email and telephone with anglophone clients and partners across Canada.

Why You Will Love Working with Us

A work environment where learning and development merge with a collective quest for excellence.

Artificial intelligence is in everyone's hands, allowing you to increase your personal efficiency and promote the growth of the organization.

A healthy, safe, fair, and inclusive environment where potential can be expressed and developed freely.

The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Apply Now and Take the Lead in Your Career, Where Your Talent Truly Counts!

Hesitating to Apply?

At iA, we believe in potential and value the diversity of experiences. If this role inspires you, dare to apply: your place may be with us, and we want to get to know you!

Take the lead in your career, where your talent truly counts

See why so many people choose iA!

Organization Profile iA Financial Group is the strength of a human-sized company with over 10,000 employees. Together, we have earned the trust of over 5 million clients and 50,000 representatives who have chosen us for their insurance, savings, and asset management.

With over $235 billion in assets, we are a key player in the financial services industry in Canada and the United States. The secret to our success? Investing, one person at a time. Because for over 130 years, we have believed that by supporting each of our employees and surrounding ourselves with the most reputable leaders in the industry, we can continue to innovate.

At iA, we invest, for you.

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Note that if you need assistance or support to make the recruitment process more accessible for you, please write to us. A member of our team will be happy to meet your needs.

Are you passionate about administrative tasks and eager to play a crucial role in supporting individual insurance operations? As an Administrative Support Clerk, you will directly contribute to the quality and efficiency of administrative processes related to contract administration.

This position offers a great opportunity to showcase your skills and fully leverage your potential within a caring and reliable company. Here, the human being and its development are at the heart of our concerns, fostering an environment conducive to collaboration and innovation.

What You Will Accomplish with Us

As an Administrative Support Clerk, you will be at the heart of our mission. Here are the main responsibilities: Participate in the opening of new client requests in the administrative system.

Index requests to the relevant transactional teams.

Send electronic delivery of documents related to contract modifications.

Update and correct client data to ensure compliance with Post Office Canada standards.

Enter information into various systems.

Process mail returns due to incorrect addresses.

Deposit letters and required documents into files to allow transactional teams to finalize files.

What Could Accelerate Your Success in This Position

We are looking for someone who:

Has a DEC or Bachelor's degree in administration, or any other relevant training.

Has a minimum of one year of experience in administrative support or a similar role.

Is recognized for their thoroughness, attention to detail, and concern for accuracy.

Demonstrates autonomy, proactivity, and the ability to effectively organize their work.

Shows great proficiency with computer tools and the Office suite.