Licensed Optician - Agree-Pt. Claire, QC - LensCrafters

Job Number: 936707

Store #: Q00923 LensCrafters Opticians

Position: Full-Time

• Total Compensation: Benefits/Incentive Information

LensCrafters is a place for visionaries. We have a vision: to combine cutting-edge technology with a truly personal approach to eye care.

Everything we do is centered around vision. Because quality care allows us to see the joy in life. Because learning from the best makes us all better. Because pursuing our legacy of excellence in optical standards helps us innovate the future of eye care.

At LensCrafters, we want every person who walks through our doors to feel our passion for eye care. That’s why we’re committed to taking care of you, so you can provide the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technologies, and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees worldwide to transform the eyewear and eye care industry. Learn more by following us on LinkedIn!

GENERAL FUNCTION

The Licensed Optician presents the brand’s value proposition and contributes to making LensCrafters the first destination for all visual needs within the community. Creates exceptional value in the lives of customers by providing legendary customer service and high-quality, perfectly designed eyewear that exceeds customer expectations.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Welcome all customers, define customer expectations
• Custom eyewear and precise prescription placement in lenses
• Acts as a leader in optical sense
• Take and record measurements, adjust/fit eyewear with precision, attention to detail, ensure finished eyewear meets standards and customer needs
• Assist the team with complex product needs and prescriptions
• Precise and in-depth use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores deep causes of problems, forward-thinking, ensures customers are satisfied and expectations are exceeded, solution-oriented
• Ability to perform multiple tasks at once, prioritize, and manage time with competing priorities
• Strive for exceptional results on KPIs and brand skills
• Be proud of the store’s appearance, help keep the store clean, attractive, and organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, motivated with a desire for continuous learning, improvement, and results
• Adhere to company policies and procedures, including markdowns, promotions, and inventory management
• BASIC QUALIFICATIONS
• Bachelor’s degree or equivalent
• State license
• Optical distribution experience
• Strong customer service skills: communicator, listener, and team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Sales skills – ability to use and carry an iPAD/tablet
• Familiarity with point of sale, computers, and calculators
• Adopt new technologies and change
• PREFERRED QUALIFICATIONS
• Previous experience in customer service and retail sales

Employee compensation is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Additionally, you may also be eligible for competitive commission or bonus plans, which complement a first-class rewards package. Benefits may include health care, retirement savings, paid time off, and vacation, as well as various employee discounts.

On request and in accordance with applicable law, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica Ethics and Compliance Hotline at 844-303-0229 (please provide your name and contact information so we can follow up in a timely manner) or email ...

We are an equal opportunity employer. All qualified candidates will be considered for employment without distinction based on race, color, sex, national origin, social origin, social status, perception as a victim of domestic violence, sexual assault, or harassment, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination based on pregnancy or a legally protected pregnancy-related leave), genetic information, or any other characteristic protected by law. U.S. Native American applicants are given preference in accordance with Tribal Law.