Sales Advisor and Cashier (Part-Time)

WHO ARE WE?

The life at Aubainerie is about sharing our passion for fashion and offering a shopping experience that is most enjoyable. As the leading Quebec retailer of trendy family fashion, Aubainerie is determined to offer the best to all our customers with the latest styles. Driven by a desire to make the latest trends accessible to all, the Aubainerie team continuously renews its collections and pursues its growth as leaders in Quebec's retail landscape.

The great Aubainerie family has been giving back to the community since the beginning of the company. Excellence, integrity, and a family spirit are part of our DNA. A welcoming work environment and a healthy atmosphere that values teamwork is what you're looking for? Do you want to reinvent yourself and take on new challenges? This position is for you.

The sales advisor and customer service representative, under the supervision of the management team, is responsible for welcoming customers and advising them throughout their visit in the store to maximize sales and support other departments as needed for the smooth operation of the store.

MAIN RESPONSIBILITIES

• Welcome all customers as they enter the store and inform them of the health and safety measures in place;
• Ensure to meet all customers to ask about their needs, offer assistance, and direct them to the merchandise they are looking for;
• Suggest complementary items to maximize sales;
• Stay informed about the available merchandise and ensure frequent tours of your department to better know the layout of various products;
• Communicate to customers the current and upcoming promotions and events;
• Perform replacements in other departments as needed;
• Restock merchandise in your department to ensure it is always available;
• Label merchandise;
• Operate the cash register and process customer transactions quickly and efficiently;
• Stay up-to-date with the store's policies and procedures to handle all types of interactions according to Aubainerie's standards;
• Participate in maintaining and keeping your department in good condition so that it reflects the image of Aubainerie and is attractive to customers;
• Act at all times as an ambassador of excellence in the quality of your customer service by applying Aubainerie's standards;
• Be sensitive to internal theft and shoplifting and participate in preventing them;
• Perform any other related tasks.

REQUIRED QUALIFICATIONS AND COMPETENCES

• Experience in a similar role, an asset
• Experience in retail, an asset
• Ability to provide exceptional customer service
• Versatile and proactive
• Meticulous and detail-oriented
• Energetic and dynamic

*The use of the masculine gender has been adopted to lighten the text and has no discriminatory intent.

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