Receptionist / Administrative Assistant
Services professionnelsDescription
Clic Notaire is looking for the future face of our company! The person who will have the pleasure of being the first face and voice of our precious clientele! We are looking for a smiling, energetic person who wants to create the customer experience with the 'WOW' effect.
What will your daily routine look like: 8:00 AM: You arrive calmly at the office for opening, it's quiet and peaceful, you take the time to prepare a cappuccino (we have a beautiful barista machine) 8:30 AM: You open your calendar and email box, you prepare the appointment management for the day, including cancellations and changes in collaboration with our team of notaries 8:45 AM: A client arrives for their appointment, so you welcome them with a smile and ask them to wait in our waiting room 9:00 AM: The phone rings, it's a client who possibly wants to use our services, you take the time to answer their questions 10:00 AM: A client wants to do business with us, so you take the time to open their file 11:00 AM: Following the opening of new files, you perform your follow-ups with clients to ensure you have all the documents in the file, so you must establish communications by phone and email 12:00 PM: You haven't noticed the time passing, it's already time for lunch, a colleague asks if you want to join the sushi order for lunch, you accept and have lunch with the entire Clic Notaire team and lots of laughter!
1:00 PM: We get back to work, another colleague notices that there is always the same problem in the file openings, you brainstorm together to implement improvements in the client management and work coordination process 2:30 PM: A client is not satisfied with the process of their file, you take the time to study the whole thing and contact the client to listen and try to find a solution or compromise.
4:30 PM: It's already the end of the day, it's time to go back home, you wish your team a beautiful evening and you are simply eager to see them again the next day!
Benefits of joining our team
- Full-time position, with a fixed schedule, from 8:00 AM to 4:30 PM, Monday to Friday
- Complete group insurance
- Family, friendly, and young work environment
- New offices offering a modern and incredibly beautiful space
- Technological and high-performance tools
- Inclusive, dynamic, flexible, and attentive colleagues
- Snacks, barista coffee, and feminine hygiene products available
- Several activities and rituals to connect with your colleagues
The skills we are looking for in our future talent
- Experience in customer service
- Comfortable with computer tools, we use Microsoft 365 Suite
- Excellent mastery of French
- If you demonstrate these skills, we will get along perfectly:
- Great autonomy and resourcefulness
- Proactivity
- Effort
- Excellent communication skills
- Professional and serious approach (without taking yourself too seriously!);
- Comfortable with change
*We are looking for a complementary profile and personality to work harmoniously with our team. So, if you recognize yourself in the position, but do not have all the qualifications or experience, we still invite you to apply with a cover letter explaining your interest.
Employment Type: Full-time, Permanent
Compensation: $19.00 to $23.00 per hour
Benefits
- Casual Dress Code
- Location: In-person
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