Sales Leader (3rd Key)

Since 1962, the values at Bijouterie Lavigueur have been honesty, integrity, and passion. Through their exceptional work, our members from all backgrounds contribute to the growth and great success of the company, which will soon have a 18th thriving branch! Seize the opportunity to flourish in a long and bright career by joining this proud family that knows how to recognize and make shine your strengths through a multitude of exciting projects!

Our branch in Galeries St-Hyacinthe is looking for the rare pearl who will hold the title of Sales Leader (3rd Key) - Between 25 and 35 hours/week).

Key Responsibilities:

Sales and Customer Service

• Welcome with a smile, inform and guide customers with Lavigueur standards.
• Manage repairs/creations and promote our flexible payment options.

Team Management

• Motivate and support your team to provide excellent customer service.
• Identify and delegate responsibilities according to each person's skills.
• Evaluate the quality of service. Provide relevant feedback to store employees to praise their good work and identify areas for improvement.

Operations

• Analyze inventory and sales reports.
• Cash balancing and inventory management.
• Apply the company's rigorous security policies and procedures.

Requirements

• A minimum of 2 years of experience in management and 5 years of experience in sales and customer service.
• French language proficiency (oral and written)
• Possess at least a high school diploma.
• College or university studies in sales/management – a strong asset.
• Impeccable presentation, effective communication, and good interpersonal skills.

Skills

• Maintain your knowledge of the jewelry industry; continuous training offered.
• Autonomy in managing the store.
• Experience with the computer system in the retail trade industry.
• Excellent problem-solving skills and sense of leadership.
• Provide excellent service to loyalize customers in-store.
• Increase foot traffic and achieve the sales targets set for the store.
• Salary: $16.60 to $19.00 per hour

Benefits

• Dental Insurance
• Disability Insurance
• Vision Insurance
• Paid Vacation
• Company Events
• Discounts
• Retirement Plan
• RVER
• On-site Parking
• Prescreening Questions:
• Are you legally authorized to work in Canada?
• Are you ready to work weekends?

Experience

• Retail Sales: 3 years (Required)
• Team Management: 2 years (Required)
• Customer Service: 5 years (Required)
• Location: In-person